**The role:** Your main responsibility will be to provide personalized service to our customers via email, phone, and/or in person, paying special attention to their requests or needs. On a daily basis, you will support the management of individual and group reservations, ensuring the proper organization of each shift. You will promote and optimize sales of our services (upselling), offering customers the opportunity to fully enjoy the AIRE experience. Additionally, you will be responsible for monitoring stock levels and placing reception-related orders, such as bags, boxes, or stationery. The team will integrate you from day one and guide you in acquiring new skills that will help you perform your job efficiently. **Required profile:** * Prior experience in a similar position for at least 1 year. * Advanced proficiency in English and Catalan is required; knowledge of additional languages is considered an asset. * We are looking for a commercially oriented, friendly, and detail-oriented individual with a strong commitment to excellence in customer service. * Flexibility and availability to work varied hours. * **Personal vehicle required** (access to the facilities is not possible via public transportation). **What we offer:** * Indefinite contract of 25 hours per week * AIRE experience gift for your birthday! * 30% discount on all our experiences. * Employee discount on private health insurance. * Transportation allowance and holiday allowance. * Opportunity to earn €500 by participating in our referral program. * Team spirit is our greatest strength! We are proud to foster a welcoming and inclusive workplace where everyone’s opinions and backgrounds are heard and respected.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
