**Our Stores** The place where we demonstrate, face to face, our purpose. If you share this goal and your satisfaction comes from helping customers bring their ideas and projects to life, this is the place for you. Being part of our store teams means working in a co-creation environment where we live our company values and purpose together with the customer. Will you join us? We show you here in this video: **Responsibilities and Mission** The **In-Store Customer Project Coordinator** will be responsible for ensuring and controlling the quality of customer renovation projects, acting as their main contact to achieve customer satisfaction. **Main Responsibilities** **Customer/Resident Relationship** * Accompany the customer throughout all phases of the renovation project, from coordination with various project advisors (planning renovations involving two or more trades), to managing after-sales issues. * Monitor at the customer's home the timely and proper execution of the work process and installers. * Advise the customer on legal procedures required for project execution. **Quality and Efficiency** * Ensure the efficient execution of the customer’s renovation project by supporting them during measurement of major renovations, planning, timely delivery of goods, meeting deadlines, etc. * Verify and certify installations regarding adherence to scheduled timelines, budgets, quality of finish, professionalism, installer conduct, and final site cleanliness. * Monitor the quality level of installers, provide feedback to the Service Manager, and propose improvement actions. **Project Advisor Management** * Act as the main contact and technical support for the store’s Customer Project Advisors. **Cross-functional Management** * Manage and actively participate in cross-departmental projects within the group, ensuring compliance with assigned objectives at any given time. **Demonstrable Requirements** * Minimum of 2 years of prior experience is required. * Good knowledge of office software tools. **What We Offer?** **Our Purpose** ===================== At Leroy Merlin, we have a purpose that gives meaning to who we are and everything we do—a guiding principle that represents our commitment to you and to the planet. Everything we offer aims to inspire you to create better living environments. Because we believe one thing: if we set our minds to it, changing the world is in our hands—and yours. Social Action is one of the fundamental pillars of Leroy Merlin Spain, adding value not only to the company but also to the community. Through various initiatives—renovation and refurbishment projects, donations, solidarity products, corporate volunteering, and our "Dignified Homes" Grant Program—we contribute to building a better world and society. **Benefit! By being Leroy Merlin** ====================================== As an employee of Leroy Merlin Spain, you have access to over 70 benefits and/or advantages classified into 6 categories, designed to give you the best experience as part of this great team. You will additionally benefit from Leroy Merlin’s Flexible Compensation Policy and other benefits, such as the opportunity to become a company shareholder, Health Insurance, childcare assistance, restaurant vouchers, and various discounts with major commercial partners, among others. You will receive a fixed salary along with participation in company results and profits. **Develop Yourself!** ================== Train and grow in a multinational company! You will find a great work environment and have autonomy to make decisions and act, participating in decision-making and cross-functional projects. **A Place for Everyone** Diversity Management is a core element of our company philosophy. This is why we are signatories of the Diversity Charter, a commitment code promoted by the Foundation for Diversity and supported by the Ministry of Health, Social Policy and Equality. This reaffirms our commitment to respecting inclusion rights for all people and recognizes the benefits brought by cultural, demographic, and social diversity. Leroy Merlín España, S.L.U., declares its commitment to establishing and developing policies that integrate equality between women and men without any form of discrimination, as well as promoting measures to achieve effective equality within our organization. We uphold the principle of equality between women and men in every area of our activity and within the framework of our Organization's Social Responsibility. If you want to pursue the career you love, our door is open to you. Here, we don’t recognize barriers. **YOUR TALENT HAS NO LIMITS** If you would like to learn more about our Purpose, values, actions, and current job openings, we invite you to visit our Leroy Merlin Spain Corporate Careers Website. **CHANGING OUR WORLD IS IN OUR HANDS!**