Description
Job Summary:
We are seeking an Administrative Staff / Customer Service professional to manage orders, track shipments, and handle inquiries and complaints.
Key Highlights:
1. Be part of a dynamic and growing team
2. End-to-end order management and customer service
3. Interdepartmental communication
At Damesa, a company within the Mikalor Group specializing in metal clamps, we are looking for an Administrative Staff / Customer Service professional eager to join a dynamic and growing team.
Your responsibilities will include: entering, managing, and confirming customer orders; tracking orders and coordinating shipments; providing customer service by handling inquiries, incidents, and complaints; communicating with other departments (logistics, sales); updating data in the system.
* 12 months of experience. Prior experience in customer service or administration.
* Vocational Training Certificate (FP) – Intermediate Level
* Competencies / Knowledge: Proficiency in computer tools; strong communication and customer service skills; residence near the workplace.
* Driving license: B\+E
* Permanent employment contract
* Full-time position
* Gross monthly salary ranging from '1500' to '1750'