1 IT Systems Operations Technician. Requirements: Studies in computer science or technology, Spanish and Catalan (other languages are a plus), customer orientation towards internal users and service quality, valid type B driving license, and availability to travel to Jonquera (at least once per week); additional training in IT systems will be valued. Conditions: Permanent contract, full-time schedule with flexible hours and statutory breaks, gross monthly salary of €1,857 paid in 14 installments. Manage and resolve hardware and software incidents via ticketing tools, telephone and on-site support; provide first-level technical support to internal users; track tickets until resolution, ensuring compliance with agreed service levels; escalate incidents when necessary; participate in documenting technical procedures and incidents; prepare, configure, and assemble IT equipment and peripherals for users; manage IT inventory; support onboarding of new employees by preparing devices and access rights, etc. * 12 months of experience. Minimum two years as an IT SYSTEMS OPERATIONS TECHNICIAN. * Higher Vocational Training Qualification (FP de Grau Superior) * Spanish (spoken advanced, written advanced) * Catalan (spoken advanced, written advanced) * Competencies / knowledge: \-Proactivity and autonomy. \-Communication skills and teamwork. \-Adaptability and change management. \-Collaborative spirit and ability to work in multicultural environments. * Availability to travel * Driving license: B * Permanent employment contract * Full-time schedule * Gross monthly salary: 1857
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
