Planning Team Leader

Description

Job Summary: We are seeking a Planning Team Leader for the Alarm Sector to coordinate teams, optimize processes, and ensure maximum operational efficiency, while supervising procedural compliance and daily production. Key Highlights: 1. Coordinate teams and optimize processes for maximum operational efficiency. 2. Supervise process compliance and support daily production. 3. Real opportunities for professional development within an international company. At **Sector Alarm**, we shape the future to create a safe, comfortable, and sustainable world. Our global team develops innovative solutions to enhance our customers’ security. We are passionate about improving how people live, work, and enjoy life. The future demands clear ideas to safeguard our customers, an entrepreneurial and collaborative mindset that transcends borders; thus, Sector Alarm is a group present across Europe and actively expanding into all markets. Currently, we are looking for a Team Leader for our **Planning** department who is motivated to coordinate teams, optimize processes, and ensure operations run at peak performance. You will be jointly responsible—alongside the Area Manager—for supervising departmental process and procedure compliance, guaranteeing deadlines, availability, and operational capacity. You will play a key role in supervising and supporting daily production, ensuring planning efficiency and technical activity. **What will your responsibilities be?** * Provide continuous operational support to Planners and resolve their queries. * Ensure Planners follow established Highways, delivering consistent coaching to improve performance. * Conduct monthly co\-sittings with each Planner to validate processes, identify individual needs, and uncover improvement opportunities. * Supervise and optimize the technical schedule, improving routes and travel times. * Manage technician availability, ensuring sufficient capacity to cover planned activities. * Perform daily tracking of technicians’ activities. * Act as backup for Planners and the Manager during vacations or absences. * Prepare daily activity reports. * Analyze capacity requirements by zone and propose corrective actions (relocations, alternative plans, etc.). * Train new team members. * Hold monthly 1:1 meetings with each Planner. * Monitor and track key KPIs for the area (No Shows, Cancellations, No Capacity, Travel Time, Idle Time, SLA, Installation Capacity, among others). **What are we looking for in you?** * Prior experience in logistics planning departments (desirable). * Advanced English proficiency (desirable). * Experience in telephone customer service (desirable). * Strong geographical knowledge. * Advanced MS Office skills, especially Excel. * Excellent organizational ability, results orientation, and communication skills. **What do we offer?** * Immediate integration into an expanding international company. * A solid project with real opportunities for professional development. * Modern, well-equipped offices featuring common areas designed for daily wellbeing, with coffee and light snacks available. * Competitive compensation package and social benefits. *Sector Alarm prioritizes hiring individuals with a certified disability degree equal to or greater than 33%.* Are you ready to take the next step in your career? Join a team that protects, listens, and grows with you. **We look forward to your application!**