PRO Business Development Manager - Project World

Description

**Join our team and take customer experience to the next level!** ---------------------------------------------------------------------------------- At our company, we believe every customer interaction is an opportunity to grow, learn, and share. Here, we don’t just build processes—we build talent and memorable experiences. If you’re passionate about retail and want to be part of a team where collaboration and professional development are top priorities, this is your next challenge. We are looking for a **Professional Business Development Manager**, whose mission is to define the Professional Strategy for the Project World in coordination with product and vertical teams (Pricing, Omnicommerce, Services, Supply), building and adapting the product range, services, and commercial dynamics for the rehabilitation sector targeting professional customers—with quality and consistency across all channels—while promoting added value for customers and ensuring the best possible customer experience. ### **Key Responsibilities** ### **1\. Strategy and Commercial Alignment** * **PRO Liaison:** Act as the liaison between stores/professional teams and product departments to align needs and new developments. * **Offer Management:** Identify priority products, update catalogs and pricing, and ensure stock availability of essential items. * **Pricing Policy:** Define pricing and promotional strategies specific to the professional sector. ### **2\. Sales and Service Activation** * **Commercial Dynamics:** Develop seasonal campaigns and installation services tailored to professional customers’ needs. * **Sales Tools:** Coordinate the creation of catalogs, technical guides, and sales arguments. * **Planning:** Participate in defining strategic objectives and business plans for verticals. ### **3\. Cross-Functional Management and Training** * **Training and Support:** Train store teams on PRO business and resolve operational queries. * **Cross-Functional Projects:** Collaborate with other departments (Marketing, Talent, Pricing) to ensure achievement of global objectives. ### **What We’re Looking For** **Education and Experience:** * **Higher Education:** Bachelor’s degree in Business Administration, Commerce, Marketing, Engineering, or related field; postgraduate qualifications (e.g., MBA or Commercial Management) are highly valued. * **Career Path:** Minimum prior experience in similar roles involving both product management and business strategy. * **Sector Knowledge:** Experience working with **professional (PRO) customers**, and familiarity with the market. **Technical Competencies (Hard Skills):** * Analytical ability to define pricing policies and monitor KPIs. * Strategic vision to identify market opportunities and enrich product ranges. * Ability to coordinate marketing plans and sales tools (catalogs, guides, sales arguments). **Soft Skills:** * **Influence and Diplomacy:** Critical ability to negotiate and generate synergies with regional managers and store teams. * **Impactful Communication:** Ability to convey updates and training clearly, motivationally, and effectively. * We seek someone proactive who doesn’t wait for instructions and enjoys building processes from scratch. * **Energy and Proactivity:** A dynamic individual with a “conquer-the-world” attitude, resilience, and high adaptability to changing environments. ### **What We Offer** * **Development:** Onboarding and continuous training to support your growth in the role from day one. * **Balance:** Responsible flexibility and support to balance work and personal life. * **Well-being:** Health insurance and well-being programs to care for you both inside and outside of work. * **Career:** Internal growth opportunities and long-term career development. * **Real Impact:** Be at the heart of improving customer experience and team success. **Make every interaction count.** Your work will make a difference for our customers and our team. If you want to join a project where learning, growing, and transforming customer experience are part of your daily routine, **apply now!**