Description
**Company Description**
MSX International Group is the world's leading provider of outsourced commercial solutions for the automotive industry and operates in more than 80 countries.
MSXI's extensive industry experience, combined with advanced data analytics and customized software solutions, enhances the performance of automotive dealership networks by increasing revenue, reducing costs, and improving customer satisfaction.
**Job Description**
At MSX International, we are seeking a **Back Office Agent** to join our team.
**Your daily responsibilities will include:**
* Administrative and Back Office functions
* File management
* Customer complaint handling
* Commercial support
* Database (DB) handling and updates
**Requirements**
* Prior experience in Back Office roles and administrative tasks; at least 2 years.
* Native Spanish, advanced Portuguese, and intermediate English (B2\)
* Advanced proficiency in Microsoft Office Suite; knowledge of other applications is a plus.
* Excellent written and verbal communication skills;
* Experience with customer service management systems or CRM.
**Additional Information**
MSX is an equal opportunity employer and actively encourages applications from qualified and eligible candidates regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity. As users of the Disability Confident scheme, we guarantee interviews for all disabled candidates who meet the minimum criteria for the vacancy.
MSX is an equal opportunity employer and actively encourages applications from qualified and eligible candidates regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity. As users of the Disability Confident scheme, we guarantee interviews for all disabled candidates who meet the minimum criteria for the vacancy.