Customer Service with German (M/F)

Description

Job Summary: We are seeking a Customer Service representative with German language skills for our Transportation team in Zaragoza, responsible for responding to customer inquiries and coordinating high-quality service. Key Highlights: 1. You will be part of an innovative, dynamic, and purpose-driven team. 2. Real opportunities for professional growth and development. 3. A high degree of autonomy within a collaborative team. Description Sesé is the trusted partner for companies seeking **comprehensive, digital, sustainable, innovative, and efficient supply chain solutions.** We firmly believe that absolute commitment to all our customers, partners, and employees; process innovation; and cross-company and cross-industry collaboration will drive the transformation our sector, society, and planet urgently need. **We are a team of over 15,000 professionals across more than 15 countries**, who strive every day to deliver the best possible service to our customers. Our values—especially commitment, trust, flexibility, passion, and responsibility—guide everything we do. **What are we looking for?** We seek a **Customer Service representative with GERMAN language skills (M/F)** to join our **Transportation team** at our **corporate offices in Zaragoza**. In your daily work, you will be responsible for responding to customer requests for information and solutions regarding issues and unforeseen events, coordinating closely with the various stakeholders involved in delivering high-quality service. **What will your responsibilities be?** * Monitor traffic operations for your branch, verifying and reporting on delivery status to customers (delays, schedule changes, etc.). * Ensure satisfactory resolution of incidents involving branch trucks, liaising with suppliers, customers, colleagues, etc. * Request loading and unloading time windows for both company-owned and subcontracted vehicles assigned to your branch. * Update travel-related information (time windows, orders, loads, trips) in the IT system and in documents shared with colleagues within your branch. **What qualifications are required?** * Minimum one year of experience performing similar duties. * A clearly customer-oriented profile, with commercial and personalized service skills. * Knowledge of the automotive sector. * Languages: German, spoken and written, at conversational level. * Proficiency in office tools: Excel, Word, Outlook, among others. **What do we value?** * Stress management capability. * High degree of autonomy. * Ability to work under pressure. **What do we offer?** * Join a globally present company where you’ll become part of an innovative, dynamic, and purpose-driven team. * Participation in an expanding project offering real opportunities for professional growth and development. * A key role in shaping the company’s growth and actively contributing to its success. * A high degree of autonomy within a collaborative, dynamic, and innovative team. * Access to exclusive social benefits as a Sesé employee: private health insurance, buffet-style cafeteria, discounts with over 400 brands, etc. * Flexible compensation plan tailored to your needs. * Well-being program. At Sesé, we seek people who share our passion and entrepreneurial spirit—individuals eager to help transform tomorrow’s supply chains. Above all, we seek people with the right attitude. **Will you join us?**