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HELPDESK TECHNICIAN – SUPPORT FOR IN-HOUSE APPLICATIONS

€ 1,500/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: SOSMATIC is seeking a Helpdesk Technician to support in-house applications of an educational institution, resolve technical incidents, and collaborate with development. Key Responsibilities: 1. Technical support for applications used by an educational institution 2. Technical incident diagnosis and resolution 3. Collaboration with the development team At SOSMATIC, we are looking to hire a Helpdesk Technician to provide technical support for in-house applications of an educational institution. The selected candidate will be responsible for resolving technical incidents related to the operation of these applications—not for supporting end users. Diagnose and resolve technical incidents linked to application functionality. Identify technical errors and collaborate with the development team to correct\-them. Log and track incidents using ticketing tools. * 1 year of experience. Prior experience in technical support or helpdesk roles. * Higher Vocational Training Certificate (FP de Grau Superior) * Spanish (spoken: advanced, written: advanced) * Catalan (spoken: advanced, written: advanced) * English (spoken: intermediate, written: intermediate) * Permanent employment contract * Full-time position * Gross monthly salary: 1500

Source: indeed
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Posted by

David Muñoz

Indeed · HR

Location

David Muñoz

Indeed · HR

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