SOCIAL WORKER (BARCELONA)

Description

POSITION MISSION Ensure comprehensive social support for individuals and families accommodated or participating in housing programs, promoting access to, maintenance of, and retention of adequate housing, as well as preventing residential vulnerability, cohabitation conflicts, and risk of social exclusion. FUNCTIONAL DESCRIPTION (Non-exhaustive): - Carry out initial reception, orientation, and support for individuals and families experiencing residential vulnerability. - Conduct social assessments of family units, identifying social, economic, and residential risk factors. - Perform home visits for follow-up to assess habitability conditions, cohabitation, housing maintenance, and appropriate use. - Identify situations of social emergency or risk of residential exclusion and activate appropriate resources in coordination with municipal social services and other community resources. - Carry out mediation and intervention tasks in cohabitation conflicts among residents, neighborhood communities, and/or other involved stakeholders. - Monitor cases of non-payment, financial hardship, and risk of housing loss, promoting preventive interventions. - Prepare social reports, action proposals, technical records, and other documentation linked to the service. - Coordinate with technical teams, social services, social organizations, and other local resources to ensure integrated and coherent intervention. - Participate in team meetings, technical coordination spaces, and continuous service improvement initiatives. - Record and update information regarding social interventions and case follow-up in established management tools. - Ensure compliance with internal protocols, quality criteria, and service procedures. - Support service data evaluation and analysis to contribute to continuous improvement and traceability of interventions, as well as program reports. * Experience: 1 year. ACADEMIC QUALIFICATION: Degree or Diploma in Social Work. COMPLEMENTARY TRAINING: Training and/or experience in intervention with families in situations of vulnerability. Training and/or experience in mediation and conflict resolution. OTHER MANDATORY REQUIREMENTS: Knowledge of the social and housing resource network. Computer literacy at user level (Office suite and management tools). Certificate of no sexual offense convictions. Catalan language proficiency: Level C. WORK EXPERIENCE: Minimum 1-year experience in social support projects for individuals or families at risk of social exclusion. Experience in housing interventions, residential resources, or residential inclusion programs. Experience working in networks with public administrations, social services, and social organizations. * Degree title: Social Work * Catalan (spoken: Advanced; written: Proficient) * Competencies / Knowledge: Commitment to the organization and strategic vision. Rigor, efficiency, and quality. Flexibility and adaptability to change. Teamwork. Person-centered orientation. Empathy. Organizational ability. Proactive and problem-solving capacity. Effective communication. Negotiation skills. Frustration tolerance. * Permanent employment contract. * Part-time schedule (20 hours per week). * Gross monthly salary: 1010. * Other relevant information: Workplace: Carrer del Doctor Aiguader 15, ground floor, 08003 (Barcelona). Program: Barcelona Housing Pool. Professional Group: 1. Working Hours: 20 hours per week, Monday to Friday. Gross Monthly Salary: €1010.86 (14 payments per year). Gross Annual Salary: €14152.10. Contract Type: Permanent. Start Date: Immediate. Probation Period: 6 months. Hierarchical and Functional Reporting: Project Coordination. BENEFITS: Flexible entry and exit times. Part-time teleworking. For full annual schedules: 60 hours of flexible time. 23 working days of vacation. Opportunities for work-life balance. Career and professional development opportunities. PC and smartphone with access to Microsoft 365 environment. Participation in social innovation, digital transformation, and agility initiatives.