Export Operations Specialist

Description

Job Summary: We are seeking an organized and solution-oriented Export Back Office professional with a strong focus on international customer service to manage export orders and logistics operations in a dynamic environment. Key Highlights: 1. End-to-end management of export orders and coordination with customers/plants. 2. Agile resolution of incidents and direct communication with international clients. 3. Cross-functional collaboration and process optimization. **Description:** ---------------- At **PROMAN Rubí**, a company specializing in comprehensive Human Resources solutions and talent acquisition, we are looking for an **Export Back Office** professional to join a leading industrial company located in Castellbisbal. We seek an organized, solution-oriented individual with clear international customer orientation, ready to work in a dynamic and multicultural environment. **Main Responsibilities** * End-to-end management of export orders, acting as the primary point of contact for the customer throughout the entire process. * Active coordination with customers and production plants to ensure timely delivery and anticipate potential deviations. * Continuous monitoring of shipments and logistics operations, maintaining smooth communication with all stakeholders involved. * Agile resolution of issues related to orders, transportation, or deliveries, providing effective solutions and ensuring customer satisfaction. * Direct and ongoing interaction with international customers and suppliers, building trust and guaranteeing high-quality service. * Oversight of documentation and invoicing associated with operations, ensuring accurate handling without losing focus on operational efficiency. * Cross-functional collaboration with various plants and regional teams to ensure seamless operational flow. * Identification of improvements in order management and logistics processes, contributing to time and efficiency optimization. **What We Offer** * Immediate hiring. * Stable assignment within an established company. * Positive working environment and international team. * Annual salary: €26,000–28,000 (depending on experience). * Opportunities for growth and development within the export department. **Requirements:** --------------- **Requirements** * Advanced proficiency in English, French, and Italian is mandatory (language test will be administered) **please refrain from applying if you do not fully master all three languages**. * Prior experience in customer service or international/export departments. * Proficient use of Microsoft Office Suite, especially Excel. * Dynamic, organized individual with strong communication skills.