ADMINISTRATIVE ASSISTANT AND CUSTOMER SERVICE REPRESENTATIVE

Description

A vehicle rental company is seeking an Administrative Assistant and Customer Service Representative for its office in Sitges. Main responsibilities include reservation management, customer service, administrative support, coordination of vehicle deliveries and returns, and fleet control. A valid driving license (category B), proficiency in computer tools, and intermediate/advanced English are mandatory. Prior experience in customer service will be valued. Offered benefits: \* Indefinite full-time contract with rotating intensive shifts on a fortnightly basis (summer schedule): \- Week 1 (morning shift): Monday, Wednesday, Thursday, and Friday from 08:00 to 13:30. Tuesday, Saturday, and Sunday: days off. \- Week 2 (afternoon shift \+ weekend mornings): Monday to Friday from 13:00 to 21:00. Saturday and Sunday from 08:00 to 14:00\. \* Gross monthly salary of €1\.867 paid in 12 installments. \- Manage vehicle reservations via online, telephone, and in-person channels, ensuring accurate planning and confirmation of services. \- Provide direct customer assistance, advising on availability, rates, and rental terms. \- Coordinate vehicle deliveries and returns, ensuring adherence to scheduled times and established procedures. \- Monitor fleet availability and assign vehicles appropriately according to customer needs. \- Organize inter-office logistics, including vehicle movement and transfer when required. \- Track and resolve incidents, as well as provide general administrative support to ensure smooth daily operations. * English (intermediate spoken, intermediate written) * Spanish (intermediate spoken, intermediate written) * Driving license: B * Indefinite employment contract * Full-time position * Gross monthly salary: 1867 * Additional information of interest: Offered benefits: \* Indefinite full-time contract with rotating intensive shifts on a fortnightly basis (summer schedule): \- Week 1 (morning shift): Monday, Wednesday, Thursday, and Friday from 08:00 to 13:30. Tuesday, Saturday, and Sunday: days off. \- Week 2 (afternoon shift \+ weekend mornings): Monday to Friday from 13:00 to 21:00. Saturday and Sunday from 08:00 to 14:00\. \* Gross monthly salary of €1\.867 paid in 12 installments.