Job Summary: We are seeking an Administrative Assistant to support the Customer Service Department by handling administrative tasks and providing support to ensure proper management of internal processes. Key Highlights: 1. Key support in customer service and internal process management. 2. Development of marketing initiatives and identification of commercial opportunities. 3. Positive work environment and continuous training. At Ecomon, we are looking for an Administrative Assistant to support the Customer Service Department. The selected candidate will be responsible for managing administrative tasks and providing customer service support, ensuring proper management of internal processes. **Main Responsibilities**: * Telephone and digital customer follow-up and support for the assigned customer portfolio. * Order processing, handling inquiries and complaints, and providing commercial advice. * Development of marketing initiatives to activate and retain customers. * Identification of commercial opportunities and cross-selling. * Support in commercial campaigns, promotions, and customer communication. * Database updates and CRM usage. **Requirements**: * Minimum **1 year of experience in customer service, sales, or marketing**. * Strong communication skills and customer orientation. * Commercial, proactive, and organized profile. * Proficient use of digital tools and office software. * Knowledge of ERP Business Central (desirable) **We Offer**: * A positive work environment within an established company in the sector. * Permanent contract from day one (including probation period). * Continuous training on products, processes, and tools. * **Salary according to collective agreement**, corresponding to the *Administrative Assistant* position. * Full-time schedule: 7 a.m. to 3 p.m. If you consider yourself organized, with experience in administration and invoicing, and would like to join our team, we are looking for you! **Send your CV to**: rrhh@ecomon.net Employment Type: Full-time Work Location: On-site