After-Sales Service Advisor

Description

Job Summary: We are seeking an After-Sales Service Advisor to manage workshop reception, fault diagnosis, vehicle scheduling, and commercial management of maintenance services and accessory product sales. Key Highlights: 1. Customer service experience and workshop management 2. Coordination for comprehensive and excellent after-sales service 3. Opportunity for professional development within a solid group Are you interested in building your career in the automotive sector with one of the world's most renowned brands? Movento Sarsa, a dealership group for Volkswagen, Audi, Skoda, Seat, and Cupra, is looking to hire for its facilities in **Sant Cugat del Vallès**; #### **After-Sales Service Advisor** You will be responsible for organizing workshop reception, providing initial fault diagnosis, and scheduling vehicle intake according to workshop capacity. You will also handle the commercial management of the workshop section—covering repairs and maintenance—as well as the sale of accessory products and services. **What will be your responsibilities?** * Ensure smooth and efficient after-sales service operations while maintaining order and cleanliness in daily operations. * Attend to customers throughout the entire process, delivering excellent service quality. * Manage vehicle delivery follow-up and final verification. * Coordinate with other after-sales departments to deliver outstanding integrated service, enhancing the marketing of various after-sales products\-services. **What do we require from you?** * Vocational training qualification (CFGS) in Automotive Engineering or equivalent. * Minimum 2–3 years’ experience in similar roles within workshops or dealerships. * Strong communication and management skills are essential. * Quality-oriented mindset. **What do we offer?** * Employment within a growing, stable corporate group. * A long-term project with opportunities for professional growth. * Training plan. * Possibility to access a flexible compensation package. (Health insurance, meal vouchers…)