Description
An information guide for museums and monuments is required. This position's mission is to assist visitors and the general public at the venue, including attending to visitors and addressing their possible information requests, as well as supporting activities that may take place at the museum or monument.
• Attend to visitors at the venue and provide information on opening hours, activities, possible itineraries, events, etc.
• Handle, together with the Administration staff, calls regarding booking and reservation of visits.
• Manage ticket sales and other activities, including subsequent control.
• Sell museum-related products.
• Enter data into the relevant databases.
• Report incidents and service complaints from visitors.
• Monitor facilities and displayed collections, including access control.
• Support preparation of spaces for public-oriented activities.
* 1 year of experience. \- Experience in customer service.
* COMPLETED PRIMARY EDUCATION
* Competencies / knowledge: \- Office software skills \- Catalan language certification (level B2\) \- Communication skills and initiative.
* Vehicle availability.
* Temporary employment contract (1 month).
* Full-time working schedule.
* Gross monthly salary: 1557