Hotel Receptionist

Description

Job Summary: We are seeking a proactive, organized, and customer-oriented receptionist to manage reservations, guest service, and administrative tasks. Key Highlights: 1. Dynamic position requiring autonomy and the ability to handle unforeseen situations. 2. Collaboration in an organized and proactive work environment. 3. Opportunity for professional development within a committed team. We are looking for a receptionist for immediate hiring. We seek a proactive, organized, and clearly customer-oriented individual. This is not a passive role: it requires autonomy, sound judgment, and the ability to manage unforeseen situations without constant supervision. Main Responsibilities * Check-in and check-out. * Reservation management (phone, email, and OTAs). * Guest service during their stay. * Billing and collections. * Coordination with housekeeping and maintenance teams. * Incident tracking and resolution. * Cash closing and basic administrative tasks. Requirements * Minimum 1 year of experience in hotel front desk operations. * Good command of English (additional languages are valued). * Proficiency in PMS and Channel Manager systems. * Ability to work independently during shifts. * Organized, responsible, and proactive individual. * Residence nearby. Offer * Working hours according to collective agreement. Employment type: Full-time, Permanent contract. Work location: On-site employment