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So, companies of any size can turn Human Resources into a source of value for the business and the people in it.\n\n\nOur people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent.\n\n\nAre you ready to join us?\n\n**What do we have to offer?**\n\n\nA challenging job in which you act as the right hand of the International Program Manager to ensure end\\-to\\-end technical integration between Client HRIS system and local payroll engine is setup, tested and working smoothly.\n\n \n\n* A dynamic environment: flexible working hours and working from home\n* Workation: possibility to work from any SD Worx location (4 weeks per year, EU only)\n* Free language courses (during your working hours)\n* Referral program\n* Learning opportunities: through an individual development plan and professional training\n* Career growth: whether you want to become more of an expert in your field or expand your knowledge horizontally, there’s always room to grow within SD Worx!\n\n*As this is an international role open in multiple countries, the full benefits package depends on the specific location. 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We are the leading digital health platform, and through our marketplace and mobile app, we help thousands of people every day find the right specialist, read real reviews, and book appointments in seconds.**\n\n**Since 2017, we have been part of the Docplanner Group, present in over 13 countries, with a very clear mission: Helping people live longer and healthier lives. ❤️**\n\n**In our daily work, we follow these values:**\n\n**Think like an owner** \n\n**Learn and be curious** \n\n**Focus on results** \n\n**Keep it lean, keep it simple ✨** \n\n**Be respectful and radically honest**\n\n \n\n \n\n**Job Description** **Join the healthcare revolution with Clinic Cloud!**\n\n**Clinic Cloud** is a cloud-based software designed for the **comprehensive management of clinics and medical practices**. It enables healthcare professionals to centralize patient scheduling, medical records, billing, prescriptions, and communication on a single online platform accessible from any device.\n\n\nWe are looking for someone to join our Customer Care team, and if you're reading this, **it could be you!**\n\n\nYour main responsibilities will include:\n\n* Providing a unique experience to our users by delivering excellent customer service via email, phone, and chat.\n* Guiding customers and resolving questions and doubts related to our website. Informing our customers about the benefits the platform can offer them in their daily operations.\n* Collecting customer feedback for service improvements and proactively suggesting enhancements and changes to the platform.\n* Providing internal support and assistance by managing incident requests and inquiries from other departments.\n* Contributing and collaborating to create a positive work environment by sharing Doctoralia's values and working as a team.\n\n \n\n**Requirements** \n\n\n\n**✅ What we're looking for in our next Customer Support Specialist:**\n\n* User-focused mindset demonstrated through active listening and empathy.\n* Strong incident management and problem-solving skills.\n* High organizational ability and time management.\n* Intermediate computer skills: proficiency with Gmail, web browsers (Chrome, Safari, Mozilla), word processors, Excel, etc.\n* Experience working with CRM systems (experience with Salesforce or HubSpot is a plus).\n* Intermediate English level to communicate effectively with global Customer Care teams.\n* Availability to work in a hybrid model (2 days per week in-office) from our Almuñécar offices.\n\n \n\n**Additional Information** **We offer:**\n\n* **Most importantly: an amazing team that will accompany and support you along the way.**\n* **Flexible compensation through Flexoh**\n* + **️ Private medical insurance, Adeslas.**\n* **A free birthday day off to do whatever you'd like.**\n* **Free language classes.**\n* **Unlimited access to iFeel's chat for mental health and emotional well-being support.**\n* **Access to Weelhub: a network of gyms and activities.**\n* **Stock option plan available after 6 months working with us.**\n* **Hybrid work model: 2 days in the Almuñécar office**\n\n\n\\_ \\_ \\_ \\_ \\_ \\_ \\_ \\_ \\_ \\_ \\_ \\_\n\n\nResponsible: DOCTORALIA INTERNET, S.L Purpose: to manage your job application and contact candidates when we have a position matching their skills. \n\nLegal basis: legitimate interest. \n\nRecipients: the Responsible party, other companies within the DocPlanner Group, and external data processors only for the purposes indicated. \n\nRights: access, rectification, and deletion of data, as well as other rights outlined in our privacy policy.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758759445000","seoName":"customer-support-specialist-clinic-cloud-almunecar","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-polopos/cate-customer-service-call-center/customer-support-specialist-clinic-cloud-almunecar-6384120898611312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"029cc67f-829c-49a4-96f3-3a9c7d8aa9d9","sid":"bbfcd31f-d2f2-4a66-99aa-08cd6e3379ca"},"attrParams":{"summary":null,"highLight":["Customer support on digital health platform","Hybrid work (2 days in-person)","Benefits such as medical insurance and language classes"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Velilla-Taramay,Andalucía","unit":null}]},"addDate":1758759445203,"categoryName":"Customer Service - 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