**DESCRIPTION** --------------- At Amazon, we constantly seek opportunities to empower our partners with the latest technology to enhance our offerings and reduce costs for our customers. One way we do this is through our network of Distribution Centers / CF Flex, which implements Amazon’s distribution processes within Vendor and 3PL warehouses, enabling greater storage capacity and faster delivery of items to customers. You will be responsible for one or more strategic Vendors and/or 3PLs. You will coordinate Amazon’s customer order operational processes and workflow, monitor multiple key performance indicators, and maintain consistent communication with business partners. As this role may involve on-site visits to Vendor Flex centers to provide direct support, a valid driver’s license may be required. Key job responsibilities * Responsibility for the successful and continuous operation of Amazon’s operational processes, as well as participation in the coordination and continuous development of all processes within the CF Flex area, under the Amazon-Vendor/3PL partnership. * Monitoring of key operational processes within the warehouse, ensuring zero defects. These processes include, but are not limited to, Receiving, Storage, Picking, Packing, Shipping and Transportation, Quality, Stock Integrity, and Transfers. * Direct contact with representatives of our Vendors and 3PLs, as well as with Amazon’s support functions across various teams, including but not limited to SST, Sales, Transportation, IT, and Business Development. * Supervision and tracking of key performance indicators aligned with overall CF Flex objectives. Support the CF Flex network in areas including, but not limited to, warehouse coverage, launches, closures, relocations, and conversions, as well as execution of continuous improvement initiatives and new projects. A day in the life As a logistics assistant, you will serve as Amazon’s local representative, communicating daily with external business partners (Vendors and 3PLs) and internal stakeholders (leadership team and other departments, including but not limited to SST, Sales, Transportation, IT, and Business Development). We continuously seek ways to improve our processes, and you will play a key role in identifying and implementing such improvements. You will possess solid knowledge of day-to-day logistics assistant tasks and act as Amazon’s trusted point of contact, demonstrating commitment, reliability, strong health and safety practices, and delivering high-quality results. The CF Flex organization primarily involves the individual presence of the logistics assistant at the site, supported by teamwork and remote management; therefore, strong communication skills are essential. Willingness to travel is mandatory, as you may occasionally be deployed to other CF Flex locations to provide support. **BASIC QUALIFICATIONS** ------------------------ * Relevant professional experience working with MS Office Suite (Word, Excel, Outlook). * Advanced proficiency in Spanish, both written and verbal (Common European Framework of Reference C1, CEFR). * Relevant experience working with data analysis and using these metrics to identify issues. **PREFERRED QUALIFICATIONS** ---------------------------- * Experience managing business partners, including establishing and maintaining professional relationships and communications. * Experience in an operational environment, such as logistics, retail, hospitality, or customer service. * High school diploma or equivalent. * Intermediate level of English (Common European Framework of Reference B1, CEFR). * Valid driver’s license. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy\_page) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
