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Position Summary: We are seeking a Front Office Manager to organize, coordinate, and supervise departmental operations, ensuring excellent customer service and compliance with quality standards. Key Responsibilities: 1. Lead and supervise front office operations. 2. Ensure excellent customer service. 3. We advocate forward-thinking and flexible management. **Description:** ---------------- At BLUESEA Hotels, we make travel easy, accessible, and hassle-free. We are a hotel group specializing in vacation tourism, headquartered in Palma de Mallorca, with presence in Spain’s most iconic destinations: the Balearic Islands, Canary Islands, Costa del Sol, Costa Brava, Valencia, Almería Coast, Cádiz, Costa de la Luz, Rías Baixas, Cantabria, Madrid, and Marrakech. We strive for continuous improvement so that each guest stay surpasses the previous one, advocating forward-thinking, flexible, and responsible management. We are currently expanding our team and seeking to hire a Front Office Manager for the Front Office Department, whose primary mission will be to organize, coordinate, and supervise departmental operations, ensuring excellent customer service, proper administration of HR processes, and compliance with the company’s quality standards. Responsibilities: * General Administration: Employee onboarding/offboarding (RED system), contracts (Contrat@), and IT/accident management (Delt@). Full payroll cycle. * Certific@2 Management: Reporting activity periods, issuing company certificates, and handling ERE/ERTE procedures if required. * Garnishment Management: Processing and calculating wage garnishments issued by the Spanish Tax Agency (AEAT), Social Security, and courts, ensuring application of current legal thresholds. * Payroll Taxation (Taxes): Preparation and filing of Forms 111 and 190 (Personal Income Tax – IRPF). Monitoring tax withholdings and reporting data to payers (Form 145). **Requirements:** --------------- * Experience: Minimum 2 years in consultancy or managing large workforces and complex garnishment cases. Professional Competencies: * Education: Bachelor’s degree in Labor Relations, Work Sciences, or related field. * Software: Advanced proficiency in payroll software and Excel. * Up-to-date knowledge of the Balearic Islands Hospitality Collective Agreement. * Ability to independently resolve incidents with public administrations. * Driving License: Valid Class B license. * Mobility: Willingness to travel occasionally to provide on-site support at work centers. We Offer: * Salary: €28,000 – €30,000 gross/year (negotiable based on experience provided). * Working Hours: Monday to Friday with flexible scheduling. * Discounts with various partner companies and at our hotels.
