17 December, 2025 * Business Transformation * Palma, Spain * Full time * Hybrid ##### **What you will do on your journey with WebBeds.** We are seeking a dynamic and experienced Business Analyst with a strong sense of ownership to join our team and play a critical role in delivering business transformation initiatives. In this role, you will work closely with Transformation Programme Managers, and senior leaders to support the end\-to\-end transformation journey in alignment with the organization’s strategic objectives. You will be responsible for analysing current\-state business processes, identifying improvement opportunities, and contributing to the design and implementation of solutions that enhance operational efficiency and overall business performance. You will also define, design, and implement KPIs to measure the performance of transformation initiatives and evaluate their overall impact on the business. Acting as a trusted partner to the business, you will capture, translate, and manage business requirements while defining and shaping business processes across multiple functions and domains. ##### **In this role you will:** * Collaborate with cross\-functional teams to analyse current\-state business processes and identify opportunities for optimization and transformation. * Demonstrate strong stakeholder management and negotiation skills to balance competing priorities and shape effective solutions. * Work closely with business and technology stakeholders to gather, analyse, and document functional and non\-functional requirements. * Take ownership of business requirements throughout the lifecycle, from discovery through implementation and post\-delivery validation. * Document and analyse end\-to\-end, cross\-functional processes, highlighting dependencies, risks, and improvement opportunities. * Decompose complex processes and evaluate multiple solution approaches, applying structured methodologies and assessing pros, cons, and impacts. * Support the development and execution of business transformation initiatives aligned with strategic goals. * Assist in the implementation of new processes, systems, and technologies, ensuring business readiness and adoption. * Conduct data and KPI analysis to assess the success, value, and sustainability of transformation outcomes. * Build strong relationships with key stakeholders to understand their needs, manage expectations, and ensure alignment. * Support budget tracking and cost optimization for transformation initiatives, contributing to efficient resource allocation. * Identify and communicate delivery risks, issues, and dependencies, proposing proactive mitigation actions. * Contribute to the integration of technology\-enabled solutions to enhance operational efficiency and business performance. * Champion a culture of continuous improvement, analytical thinking, and adaptability to changing business needs. #### **The skills we would love to see in your suitcase!** * Proven experience as a Business Analyst supporting or leading large\-scale business transformation initiatives. * Strong expertise in end\-to\-end journey and process management, including assessment, governance approvals, and full requirements lifecycle ownership. * Demonstrated ability to navigate complex, ambiguous, and challenging environments while delivering effective, pragmatic solutions. * Strategic, analytical, and creative thinker, capable of making sound decisions that balance innovation, risk, and business value. * Excellent planning, organizational, and delivery skills, with the flexibility to adapt to change and support effective change management. * Consistently demonstrates high levels of integrity, transparency, and commitment to strong governance and control frameworks. * Highly motivated and curious, with a continuous improvement mindset and a strong drive for excellence and business impact. * In\-depth knowledge and hands\-on experience with B2B travel industry business processes and customer journeys. * Outstanding communication and presentation skills, with a personable and engaging approach to stakeholder interaction. * Proactive learner with a strong interest in emerging technologies and their practical application in business transformation.