* HOSPITALITY CONNECTION BARCELONA SL * Barcelona * ### **Experience** No experience required * ### **Salary** Compensation not specified * ### **Area \- Position** **Hospitality, Tourism** + Cook/Chef * ### **Category or Level** Employee * ### **Vacancies** 1 * ### **Applicants** 42 * ### **Contract Type** Indefinite Contract * ### **Working Hours** Full-time Ongoing selection process. ### **Responsibilities** Hesperia World At Hesperia World, we transform the way hospitality is experienced. We are a leading group in the hotel industry with national and international presence, managing unique experiences in urban hotels, holiday resorts, and destination resorts. If you seek an environment where innovation, excellence, and talent take center stage, this is your place. Join us and become part of a company in constant evolution. We are seeking a MAÎTRE for our HESPERIA PRESIDENTE HOTEL located in Barcelona. What will you do on a daily basis? • Manage the hotel’s food & beverage area (breakfast, events, and bar), ensuring excellent service and guest satisfaction. • Organize and coordinate all F\&B staff, optimizing the human and material resources provided by the hotel. ### **Requirements** • Minimum 2\-3 years’ experience as a maître in a similar hotel. • Proficiency in English is mandatory. • Leadership skills with strong customer orientation, team management, and goal-driven mindset. • Oversight of raw material procurement and warehouse management. • Planning and direction of food & beverage services. • Computer literacy. • Technical knowledge related to the position: protocol and cost management. ### **What We Offer** • Prepare staff schedules and working hours, reporting hires, terminations, absences, etc. • Ensure the professional image and excellent guest service delivered by your team. • Recruit, train, and evaluate all department personnel. • Supervise service delivery and guest interaction handled by waitstaff under your responsibility during each service (breakfast, events, bar) or other hotel-organized events, setting the work pace and overseeing execution. • Conduct pre-service briefings with the team. • Implement checklists for procedure review and supervise their correct execution. • Supervise daily point-of-sale revenue reporting, monitor consumption, and perform cash reconciliation at points of sale. • Address guest and colleague complaints and suggestions. • Monitor inventory of products and materials, identifying requirements based on existing stock levels and projected consumption relative to occupancy, and submitting necessary requisitions to the Commissary Department. • Promote purchases of new materials enhancing the hotel’s image and services. • Inform Management about newly introduced products within the department, specifically regarding their acceptance. • Ensure proper use and functionality of departmental operational procedures. • Guarantee adherence to service standards. • Disseminate quality standards and encourage team compliance. • Ensure compliance—and ensure your team complies—with all APPCC regulations and hotel-defined quality standards. • Fulfill hotel-mandated sustainability commitments: recycling, energy consumption, etc. What do you need for this position? • Intermediate or Advanced Vocational Training Diploma in Hospitality. What do we offer? • Start date in July. • Indefinite contract. • Salary according to collective agreement. • Continuous training and professional development. • Positive work environment. • Discounts at Company hotels, plus a variety of services, products, entertainment, and more. Join HESPERIA PRESIDENTE and experience hospitality with us! We look forward to welcoming you! **HOSPITALITY CONNECTION BARCELONA SL** --------------------------------------- * Barcelona * Human Resources
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
