Job Summary: We are seeking a professional to ensure the proper delivery of services in cybersecurity consulting, auditing, and architecture with a technical focus, supervising resources and providing support to the team. Key Highlights: 1. Continuous training and certifications 2. Excellent dynamic and multidisciplinary work environment 3. Work-life balance measures and flexible working hours **What is Telefónica Tech?** Telefónica Tech is the leading digital transformation company within the Telefónica Group. We offer an extensive portfolio of integrated technological services and solutions in Cybersecurity, Cloud, IoT, Big Data, Artificial Intelligence, and Blockchain, supporting our clients throughout their digital transformation journey. We are a team of over 6,200 bold professionals working daily from various locations around the world to achieve excellence through leadership grounded in transparency and teamwork. If you identify with our core values, we look forward to meeting you! www.telefonicatech.com**What do we do in the team?** Within Telefónica Cybersecurity & Cloud Tech’s **Technical Cybersecurity Consulting Unit**, we specialize in delivering cybersecurity consulting, auditing, and architecture services with a technical orientation. **What will your day-to-day look like?** Your mission will be to guarantee proper service delivery, ensure compliance with required SLAs, supervise and manage resources, and provide technical support to the team. On a daily basis, you will primarily: * Engage with the client: + Participate in follow-up meetings with the design team. + Serve as the single technical point of contact for service tracking and for receiving assigned tasks. + Report to the client’s service-using unit. + Monitor the technical activity related to the service. * Track SLA compliance and monitor performance via KPIs: + Ensure adherence to SLAs established for security-by-design services. + Identify deviations and propose corrective actions before they impact delivered services. + Guarantee delivery quality. + Propose improvements to service processes, tools, and procedures. * Manage resources: + Plan and optimize resource allocation to meet client-defined priorities. + Ensure service continuity. **And for this, we believe it would be ideal if you had…** **Experience** * 3 years of experience in similar roles. **Education** * Degree in Computer Science, Telecommunications, or equivalent qualification. **Technical Knowledge** We require you to possess: * **Administration knowledge of:** * Service systems and platforms: operating systems, databases, applications, web portals, APIs. * Communication equipment: firewalls, routers, switches, load balancers, SDN. * Virtualization technologies: VMware, KVM, Docker, Kubernetes, OpenShift. * Public Cloud platforms: AWS, Azure, Google Cloud, and OCI. * **Technical knowledge of protocols and operation of technologies** supporting current services and systems. * **Security-by-design expertise**, enabling identification of vulnerabilities, threats, and risks affecting services and systems, along with necessary technical security measures for mitigation. * **Technical knowledge of dashboard generation and management:** + Monitoring development of tools enabling automation—either fully or partially—of security-by-design processes, as identified by the client. + Governance of dashboards and metrics regarding activity, efficiency, and compliance of automated processes for the service. + Experience with Power BI, Power Automate, Power Apps, and other automation tools. **Languages** * Intermediate/advanced written English **Skills that would align well with the team and project for this role include:** * End-to-end vision of Security Architecture and Secure Development. * Technological and business vision. * Autonomy and initiative. * Trust and excellence in execution. **What do we offer?** * Work-life balance measures and flexible working hours. * Continuous training and certifications. * Hybrid remote work model. * Attractive social benefits package. * Excellent dynamic and multidisciplinary work environment. * Volunteering programs. **\#WeAreDiverse \#WePromoteEquality** We firmly believe diverse and inclusive teams are more innovative, transformative, and achieve better results. Therefore, we promote and guarantee inclusion for all individuals regardless of gender, age, sexual orientation or identity, culture, disability, or any other condition. We want to meet you!