Spa Receptionist at 5* Hotel

Description

Position Summary: We are seeking a Spa Receptionist for our Eurostars Gran Hotel La Toja 5* in O Grove - Pontevedra, responsible for customer service, reservation management, cash handling, and promotion of spa services. Key Responsibilities: 1. Attending to customers and managing reservations 2. Informing and recommending spa services and products 3. Providing excellent customer service **Welcome to Eurostars Hotel Company, The Happiness Industry** Eurostars Hotel Company is the hotel chain of Grupo Hotusa, comprising the brands Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, and Tandem Suites. Currently, our portfolio includes 300 hotels present in 23 countries worldwide. Our operations are backed by extensive know-how reflected across all areas—from hotel management and brand values to guest experience excellence. We firmly believe that a company’s success lies in developing talent and nurturing the passion of its people. Therefore, we seek individuals who are passionate about their work and wish to grow with us. **Do you want to join The Happiness Industry?** We are looking for a **Spa Receptionist for our Eurostars Gran Hotel La Toja 5\* located in O Grove \- Pontevedra**. **What will be your responsibilities?** * Attending to customers in person and by phone. * Managing reservations and coordinating service schedules. * Handling cash transactions and basic cashier duties. * Informing and recommending spa services and products. * Providing excellent customer service. **What are we looking for?** * Degree or studies in Tourism. * Experience in hotels or spa centers in a similar position. * Advanced level of English; a second language is valued. **What do we offer?** At Eurostars Hotel Company, you can become part of a leading travel-sector company, continuously growing and expanding globally, committed to the constant professional development of its team. Additionally, as a member of Eurostars Hotel Company, you will enjoy the following benefits: * 50% discount at our premium hotels: Enjoy discounts of up to 50% at all our outstanding 4\*/5\* hotels worldwide, and up to 20% for your family members. * Training through The Power Business School: 100% free and unlimited access to all training programs (MBA, digital skills, office software, soft skills, etc.) offered by our partner The Power Business School—the #1 online business school in the market, taught by top active professionals in the industry. * Access to our Employee Club: where you can benefit from various types of discounts and advantages across multiple categories (leisure, technology, sports, fashion, etc.). * Free hotel nights: Through Eurostars Hotel Company’s Referral Program, we reward recommendations that result in hires. If you refer someone who is hired, you receive free hotel nights. If this project interests you and you believe you match the profile, we would love for you to apply for this position. Or, if you know someone who might be interested, please feel free to share this opportunity.