BACK OFFICE ADMINISTRATOR

Description

Job Summary: We are seeking a Back Office Administrator to provide key business support by working with data and managing incidents and operational processes. Key Highlights: 1. Key business support through data management and incident handling. 2. Continuous training and professional development in a team-oriented environment. 3. Comprehensive employee well-being and exclusive benefits. **Description:** ---------------- **GRUPO AGORA (CERVEZAS AMBAR \& MORITZ),** OVER 160 YEARS OF BREWING HISTORY, MORE THAN 1,000 PROFESSIONALS, A FAMILY-OWNED COMPANY — SIXTH GENERATION. TEAMWORK, EXCELLENCE, COMMITMENT, IDEAS, MAKING THINGS HAPPEN, AND ENJOYING (OUR VALUES). We are small brewers with a rich brewing heritage, quality, passion, craftsmanship, and innovation — yet our true value lies in the people who make up Grupo AGORA. We believe the best is yet to come, because our purpose is to enjoy and help others enjoy life’s small pleasures. Do you enjoy things falling into place, working with data, and delivering key business support? We are looking for an organized, solution-oriented, and customer-focused individual to join our Back Office team, reporting to the Head of Back Office and Customer Service. * We are recruiting for our Finance Department in Zaragoza (San José): **BACK OFFICE ADMINISTRATOR** **What will be your main responsibilities and daily tasks?** * Managing tickets and incidents reported by customers and the sales team (e.g., pricing, rebates, operations, etc.) * Executing defined internal controls to ensure information quality and consistency * Managing hierarchy changes in SAP * Onboarding new customers and operational roles (e.g., sales representatives, delegates, delivery personnel…) * Bulk uploading of information via templates (e.g., terms and conditions, schedules, etc.) * Updating and maintaining customer records (master data and databases) * Managing contract extensions and key tasks linked to year-end closing * Supporting rebate billing processes * Collaborating on customer service tasks, both front office and back office **What can we offer you?** * Competitive and flexible compensation: Access benefits such as private health insurance, childcare vouchers, transportation allowances, catering, and more — tailored to your needs. * A work environment that fosters professional growth and participation in strategic projects. * Continuous development and training: Brewing-related training, initial onboarding program, technical and soft skills training, English language training. Annual development interviews to further nurture your talent. * Holistic well-being: A well-being and health program supporting your emotional, physical, and nutritional balance. * Exclusive employee benefits: Our own products, raffles, and discounts at our sponsored events... * Team-building and social events: Share unforgettable moments through internal activities, social events — and, of course, always with a great beer! **Requirements:** --------------- **What qualifications would we like the selected candidate to have?** * Vocational training (Medium or Higher Level) in Administration and Finance or a related field. * 2–3 years’ experience in administrative or back office environments is highly desirable. * Proficiency in Microsoft Office and hands-on experience with SAP is essential. * Customer orientation and strong communication skills (you’ll serve as a support point for both customers and the sales network) * Strong organizational and prioritization skills, attention to detail and accuracy, quick problem-solving ability, and proactive solution-seeking mindset Are you eager to learn more about this area and develop your professional career in finance? Go ahead — apply!