IT SUPPORT TECHNICIAN

Description

Job Summary: This IT Support Technician role will enable you to manage IT incidents and strategies, contributing to the success of the technological infrastructure of a leading industrial company. Key Highlights: 1. Autonomy and Professional Growth in an industrial environment. 2. Stability and a Positive Work Environment with a culture of well-being and inclusion. 3. Continuous Training and Development in the latest IT technological trends. **Are you passionate about computing and eager to join a team that will support your growth and development within an industrial setting? This is your opportunity to make a difference!** A leading industrial-sector company with over 450 employees, dedicated to delivering innovative solutions and maintaining the highest quality standards. With a strong market presence and significant prestige, it continues to grow and innovate, offering outstanding opportunities for professionals seeking to make a real impact. **IT Support Technician** What will this position offer you? * Autonomy and Professional Growth: You will report directly to the IT Manager, granting you autonomy to manage and resolve IT incidents. The company supports your professional development by providing opportunities to take on new challenges and enhance your skills. * Stability and a Positive Work Environment: You will join a collaborative team within a dynamic and innovative work environment; the workplace culture emphasizes well-being and inclusion. * Continuous Training and Development: You will have access to courses and tools enabling you to stay up to date with the latest IT technological trends and advancements. Thus, you will have all the necessary resources to advance your career. * Participation in Strategic IT Projects: You will have the opportunity to work on key projects shaping the company’s future IT infrastructure, making a meaningful contribution to its continued success. What will you do on a day-to-day basis? Your primary mission will be to provide IT support at the Zaragoza plant, managing both hardware and software needs while ensuring users’ systems operate smoothly. You will be responsible for resolving incidents, implementing IT strategies, and ensuring users have appropriate technology to perform their duties. You will work closely with the IT Manager and collaborate with other departments to ensure successful delivery of IT services. Below are the main responsibilities for this role: * Resolve user incidents related to hardware, software, and internal networks. * Assist in developing and implementing IT strategies to improve service quality. * Manage the IT equipment lifecycle (installation, maintenance, and updates). * Maintain and strengthen relationships with local users, ensuring they have the technology required to meet business objectives. * Collaborate in defining service quality standards. * Work with other IT areas to achieve long-term IT project goals. * Ensure compliance with applicable regulations and internal Group policies regarding IT tasks. What will make you succeed in this position? To succeed in this role, you must hold at minimum a Higher Vocational Training Degree (FP Grado Superior) in Computing. Experience with Windows Server, M365, O365, and Intune is required, as well as solid networking skills (switches, VLANs) and hardware management expertise (OS installation, PC assembly/disassembly, meeting room device management). Programming skills are desirable, such as the ability to work with macros or understand existing programming solutions. A problem-solving mindset, strong communication skills, and the ability to work effectively in a team are essential. If you are eager to learn, proactive, and maintain a positive attitude toward challenges, this position is ideal for you. If you consider yourself results-oriented, dynamic, and capable of organizing and prioritizing tasks, we are looking for you! Job Summary: In this role, you will be responsible for delivering IT support at the Zaragoza plant, managing both hardware and software. You will join a collaborative team with access to continuous training and significant professional growth opportunities. If you meet the requirements and are passionate about the IT world, apply now! Apply today and take the next step in your IT career with a multinational company! In the next stage, you will learn all details about this exciting opportunity.