Description
**Are you passionate about customer service and the tourism industry?**
We are looking to hire a **Reception Assistant** for a 37-room urban hotel in Barcelona, currently undergoing a comprehensive renovation and repositioning process. If you enjoy interacting with people, thrive in a team environment, and wish to be part of a growing project, we would love to meet you!
Main responsibilities:
* Welcoming and assisting guests.
* Managing check\-in and check\-out procedures.
* Handling telephone calls and managing email correspondence.
* Entering and updating reservations in the system.
* Providing information and advice to guests during their stay.
* Coordinating with housekeeping and maintenance departments to ensure high-quality guest service.
* Resolving basic incidents and addressing guest requests.
We offer:
* A **24-hour-per-week** employment contract.
* Integration into an exciting project undergoing full transformation.
* A positive and supportive work environment.
* Training and opportunities for professional development.
* Immediate hiring (or as per availability).
If you enjoy delivering excellent customer service and wish to grow professionally within a dynamic environment, we would be delighted to receive your application.
Salary: €12\.000,00\-€13\.000,00 per year
Work location: On-site employment