Network & Security Engineer

Description

Job Summary: We are seeking a Security Governance (SG) Engineer to join our Network Security & Connectivity unit, driving secure digital transformation and managing intelligent infrastructures. Key Highlights: 1. You will be part of an expert team in networking, security, and connectivity. 2. You will have a positive impact on the world through technology. 3. Professional and personal development in a collaborative environment. #### **Humanizing Technology.** We are a large company with the soul of a startup. We organize ourselves into expert knowledge units that collaborate closely with one another. Therefore, we seek **curious individuals**, motivated by **challenges and eager to grow both personally and professionally**, who wish to join our team to make a **positive impact** on the world through technology. **ARE YOU READY FOR THE CHALLENGE?** ------------------------ As an **SG Engineer**, you will join SEIDOR’s **Network Security & Connectivity unit**, where we drive organizations’ secure digital transformation—combining over 25 years of experience in networking, security, and connectivity with a holistic vision centered on people, data, and innovation. We design, implement, and manage intelligent infrastructures that connect, protect, and optimize technological environments—from the workplace and data center to hybrid or multicloud environments. Our team delivers end-to-end services covering consulting, design, deployment, operations, and automation of IT networks and security. **WHAT WILL YOU DO DAILY?** ------------------------------- Your responsibilities will include: * Supporting NSOC Administrators – Level 2 during your learning process. * Performing tasks assigned by the NSOC Technical Team Leader within the following areas: + Analyzing and operating monitoring systems for proactive alert handling, resolution, or anomaly identification. + Evaluating and triaging alerts for documentation, resolution, and escalation to appropriate support groups. + Handling assigned requests, changes, and incidents, ensuring adherence to service-level agreements (SLAs). + Managing and supervising assigned tickets, documenting all related activities and updating statuses and priority levels in the ITSM tool. + Addressing complex or non-procedural preventive actions to assess system status within scope. + Preparing complex or critical reports, newly developed procedures, and advanced technical instructions. + Managing and supervising the NSOC-KB (Wiki), requesting updates or modifications from NSOC L2 / L1 / L0 teams. + Planning, designing, implementing, and closing projects assigned to this role based on their nature and within NSOC or PET competencies. * Collaborating closely with the on-site service team to gain deep knowledge of architectures, technologies, and services within scope, as well as technical procedures required to meet contracted service objectives. * Acting as the designated engineer within the NSOC for this service. * Developing, evolving, and improving operational technical procedures for administration and operations teams executing service tasks. * Conducting recurring knowledge transfer sessions (e.g., brainstorming, workshops) with all technical members involved in the remote service team (NSOC + 24x7 On-Call). **WHAT DO WE EXPECT FROM YOU?** ------------------------- * **Education:** Medium or Higher Technical Degree in technical fields. * **Languages:** Bilingual in Catalan and Spanish; basic English. * **Experience:** 2–3 years in network or systems operations and administration teams. * **Medium/advanced demonstrable knowledge and experience in at least 4 of the following areas**: + Switching & Routing. + Wireless. + Network Access Control (NAC), RADIUS, 802.1x. + DNS, DHCP, NTP, IPAM systems. + Firewalls. + Anti-Malware, Anti-Spam. + Intrusion Detection and Prevention Systems (IDS/IPS). * **Medium/advanced demonstrable knowledge and experience in the following areas**: + Microsoft client operating systems. + Microsoft server operating systems. + Linux operating systems. #### **WHAT WILL YOU FIND AT SEIDOR?** * **A diverse team.** We respect differences that make us more human. * **Collaboration.** We work as a team and learn from each other. * **Flexibility and work-life balance.** Remote work is in our DNA. We promote flexible working hours and offer a reduced workweek on Fridays and during July and August. * **Continuous learning.** Training in languages, technical skills, certifications, etc. * **Personalized career development**, enabling you to decide how far you want to go. * **Autonomy**, along with opportunities to propose and promote new initiatives. * **Flexible compensation program.** Childcare vouchers, meal vouchers, transportation vouchers, and private health insurance. * **Exclusive discounts and special conditions** on technology, leisure, travel, etc. * Opportunities to participate in **social and environmental initiatives**. * If you have international aspirations, **we operate in 45 countries**. **Join our team and help us humanize the world through technology!**