Client Manager / Office Manager

Description

Position Summary: We are seeking a Client Manager / Office Manager with a university degree, dynamic and responsible, skilled in client interaction, organized, capable of decision-making, and accustomed to teamwork. Key Responsibilities: 1. In-person client contact and management of formal communication with clients. 2. Technical control and supervision of resources and facilities. 3. Analysis of actions to implement improvements and optimize operations. **If you are interested in this position, please send an email to rrhh@centralias.es, indicating the reference code in the subject line and attaching your CV.** Position: Client Manager / Office Manager Reference: 2bc/2416 Location: Madrid Responsibilities: Serve as the in-person point of contact for clients. Prepare meeting minutes and executive summaries. Ensure follow-up on construction projects and necessary repairs for clients. Respond to client inquiries. Manage formal communication with clients. Required Experience and Education: University degree. We seek a dynamic, responsible individual with strong interpersonal skills for client interaction, organizational ability, and decision-making experience. Proactive and solution-oriented personality, accustomed to teamwork. Responsibilities:\-Control, supervision, and technical management of internal resources and those assigned to support clients at buildings covered by the contract (including human team oversight, resource consumption, external subcontractors, etc.). – Establishment and supervision of the implementation of the General Service Plan and Preventive Maintenance Plan, monitoring both preventive and corrective maintenance activities. – Monitoring compliance with quality ratios specified in the maintenance contract, SLA / KPIs, ensuring operational profitability. – Management of incident repairs handled by the main contractor and various subcontractors. – Supervision of maintenance personnel under direct responsibility, optimizing human resources and fostering synergies. – Analysis of implemented actions to introduce improvements enabling better facility operation. – Stock management and supplier coordination for installed equipment. – Use of CMMS software, recording all technical and operational information related to incidents and actions performed. – Management and delivery of legally required service and maintenance documentation. – Investigation, analysis, and determination of corrective actions to resolve recurring issues affecting equipment and facilities. – Control and management of all tasks required to certify proper execution of services included in the contract, ensuring continuous and correct operation of the covered buildings and premises. – Periodic meetings with Client-appointed Management / Technical Managers. Employment Conditions and Compensation: Contract Type: Permanent employment contract Duration: Indefinite Working Hours: Full-time, flexible schedule Salary: \>45\.000 euros gross annual fixed salary, based on qualifications.