**Company Description** ----------------------- Do you want to be part of Europe's leading digital automotive platform? Are you passionate about cars and enjoy helping others resolve questions and procedures? We are looking for someone to join as an **administrative intern**, providing **customer service** and supporting our **Auto1 Group** team in Madrid. If you want to **develop professionally in customer service and administrative management within a digital environment**, this is your opportunity to start your career with us! **Your New Role** ----------------- * Requesting documentation and following up on pending cases until resolution. * Resolving inquiries and issues from private customers regarding vehicle procedures via phone and email. * Providing telephone support to customers to answer any questions related to the vehicle sales process. * Managing and monitoring the assigned customer portfolio, ensuring smooth and efficient communication. * Assisting in coordinating customer service, guaranteeing an optimal experience throughout the sales process. * Collaborating with the team on administrative and operational tasks necessary for the department’s smooth operation. **Your Skills** --------------- * Currently studying or recently graduated in Higher Vocational Training in Administration, International Trade, or a University Degree in Business Administration, Commerce, or similar fields. * Intermediate to advanced level of English is desirable. * Strong proficiency in office tools (Excel). * Dynamic individual with strong analytical, problem-solving, and communication skills. **Our Offer** ------------- We offer: * Real possibility of continuing with the company after the internship period ends. * Working hours: Full-time from 09.00h to 18.00h (with one hour for lunch). * 25% remote work. * Duration: 6 months. * Salary: 600 €/gross per month. * Work location: Cuzco / Plaza Castilla.