Job Summary: We are looking for a Front Office Administrator to provide customer service, register complaints and incidents in an international environment with global health impact. Key Highlights: 1. Be part of an international team in the healthcare sector 2. Professional development and continuous training 3. Promotes diversity and equal opportunities Would you like to join an international team working to improve the future of healthcare? Do you want to contribute to improving the lives of millions of people? Grifols is a global healthcare company that has been enhancing people’s health and well-being worldwide since 1909. We are leaders in plasma-derived medicines and transfusion medicine, and we develop, manufacture, and market innovative medicines, solutions, and services in over 110 countries and regions. **We believe diversity adds value to our business, our teams, and our culture. We are committed to equal opportunities, and our mission is to provide an inclusive environment where differences strengthen our company.** Grifols Movaco S.A. requires the incorporation of a Front Office Administrator in the Customer Service Department. **Your responsibilities will be** * Provide customer service via call center and email. * Register service complaints. * Record customer incidents in the technical service platform. **Who You Are** To successfully perform this role, a person must be able to carry out the responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skills, education, and/or abilities required. Reasonable accommodations may be made to enable individuals with functional diversity to perform the essential functions of the position. * You hold a Vocational Training Certificate (CFGM/CFGS) in Administration and Finance, Sales Management and Commercial Spaces, or a related field. * You have experience in customer service roles, preferably in industrial or corporate environments. * Intermediate English proficiency is valued. * SAP knowledge is valued. * You are proactive, organized, detail-oriented, and possess excellent communication skills. **What We Offer** Joining Grifols means the opportunity to work in an internationally oriented environment that promotes equal opportunities. It means the opportunity to develop professionally, access continuous training, and integrate into a team of professionals where each individual contribution matters. Our commitment is to maintain an environment that fosters our employees’ professional development within a positive working atmosphere. Grifols’ human capital is key both to carrying out our activities and to the company’s expansion process. If you are interested in growing with us and your profile matches this professional opportunity, please send us your CV. **Flexible schedule:** Monday–Thursday 8 a.m.–5 p.m. and Friday 8 a.m.–3 p.m. **Employment contract:** Permanent **Flexibility for U Program:** 2 remote working days **Location:** www.grifols.com **Location:** **SPAIN : Spain : Parets del Valles****:****\[\[cust\_building]]** Learn more about Grifols