Job Summary: We are seeking a Video-Identification Verification Agent to manage and supervise identification processes, ensuring regulatory compliance and security. Key Points: 1. Identity verification and document analysis. 2. Fraud control and incident management. 3. Integration into a collaborative technological team. **Video-Identification Verification Agent Position at Bewor** At Bewor, we are looking to incorporate an individual into our operations team through a substitute contract. The main mission of this position is to manage and supervise Video-Identification processes, ensuring compliance with current regulations and the company’s technical security protocols. **Main Responsibilities and Functions:** \- Identity verification: Analyze and validate video-identification processes by cross-referencing biometrics and documentation. \- Document analysis: Verify the authenticity of identity documents. \- Fraud control: Identify patterns of identity impersonation or unauthorized use of artificial intelligence. \- Incident management: Collaborate with support teams and ensure regulatory compliance. \- Recording of results and observations: Results and observations from processes must be recorded in internal tools. \- Quality standards: Adherence to established response times and the company’s quality standards is required. **Requirements:** \- Analytical ability: High attention to detail to detect visual anomalies in documents and videos. \- Digital competencies: Proficiency in data management platforms and verification tools. \- Technical judgment: Ability to make decisions based on risk protocols and regulatory compliance, along with strong communication skills. \- Flexible working hours: Availability to work rotating shifts from Monday to Sunday. **Preferred Qualifications:** **\-** Prior experience in identity verification, anti-fraud, KYC, or customer service (desirable). \- Experience in KYC/AML processes. \- Knowledge of current regulations governing identity verification. \- Experience in technology companies or support/validation departments. **What We Offer:** \- Substitute contract: Full-time position. \- Technical training: Specific training on our proprietary tools and security protocols. \- Specialized team: Integration into a high-performance technological environment, within a collaborative and mutually supportive human team. Job Type: Full-time Work Location: Hybrid remote work in Granada, Granada province (Granada, Granada)