**Administrative Assistant - Commercial Office / Incidents** **About us** We are in a phase of growth and professionalization, developing new products and expanding our presence in the national market. We are looking for an organized, solution-oriented person with a service vocation who wants to become part of a young, dynamic, and collaborative team. If you enjoy client interaction, teamwork, and are motivated to contribute to the smooth commercial and administrative operation of a growing company, we would like to meet you! **What will you do on a daily basis?** * Provide administrative support to the commercial department: order management, delivery notes, invoices. * Handle and follow up with customers via phone and email. * Coordinate with logistics and warehouse to ensure correct and timely deliveries. * Resolve both internal and external incidents to provide solutions for clients. * Perform general office support tasks (documentation, material stock control, etc.). **Minimum requirements** * Education in Administration, Commerce, or similar fields. * Proficiency in office software (Excel, Word, Outlook) and management systems (ERP, CRM…). * Organizational skills, attention to detail, and customer orientation. * Proactive individual with a positive attitude and willingness to learn. * Strong oral and written communication skills. **We especially value if you have…** * Experience in a commercial environment, distribution, or pet industry. * Basic knowledge of invoicing and order management. * Desire to grow within the company and take on new responsibilities over time. **What we offer?** * Join a growing company with a young, close-knit, and collaborative environment. * Continuous training and real opportunities for professional development. * **Permanent full-time contract.** * **Salary according to profile:** 19\.000 – 21\.000 € gross/year. Position type: Full-time Salary: 19\.500,00€\-21\.000,00€ per year Work location: On-site