User Experience Designer & Researcher

Description

Summary: Join as an experienced Interaction Designer to take ownership of end-to-end user experiences, shaping the future of digital products that advance science and knowledge by turning complex problems into clear, intuitive experiences. Highlights: 1. Shape the future of digital products that advance science and knowledge 2. Lead end-to-end interaction design using user-centred principles 3. Work at the intersection of design, research, and strategy ### **Who we are** We are on a mission to make all science open, enabling the research community to develop the solutions we all need to live healthy lives on a healthy planet. Frontiers is one of the world’s largest and most impactful research publishers, dedicated to making peer\-reviewed, quality\-certified science openly accessible. Our articles have been viewed 4 billion times, reflecting the power of research that is open for all. Follow the links below to learn more about our work. www.frontiersin.org/about/annual\-reports www.youtube.com/watch?v\=87ejFfnQzko ### **The role:** Help shaping the future of digital products that advance science and knowledge! At Frontiers, we build digital products used by researchers, institutions, and partners worldwide. We are looking for an experienced Interaction Designer to join our Madrid team and take ownership of end\-to\-end user experiences — from first sketch to shipped product and beyond. You will work at the intersection of design, research, and strategy, turning complex problems into clear, intuitive experiences that deliver real value for users and the business. You will be responsible for planning, designing, and refining the user experience of our digital products throughout the full product lifecycle. ### **Key Responsibilities:** * Plan, design, and refine the user experience for digital products across the full product lifecycle. * Lead end\-to\-end interaction design, translating ideas and requirements into user flows, wireframes, and high\-fidelity interfaces using tools such as Figma. * Advocate for and implement user\-centred design principles, ensuring consistent and scalable solutions. * Conduct user research using qualitative and quantitative methods, analyse findings, and iterate designs based on evidence and user feedback. * Facilitate workshops with stakeholders to clarify product and user needs. * Work closely with product managers, engineers, and stakeholders, acting as a change agent for user\-centred design within the team. * Deliver high\-quality design and research outputs independently and support the broader UX team. **Requirements** * 3–5 years' experience in interaction design, UX, or frontend development. * Relevant education background in Interaction Design, User Experience, Psychology, Ergonomics, or a comparable field. * Strong skills and experience in interaction design, user research methods. * Ability to plan and organize user research sessions from recruitment to reporting. * Proficient in Figma for interface design and prototyping. * Familiar with basic web technologies (HTML, CSS) to collaborate effectively with engineers. * Excellent communication skills in English; additional languages are a plus. * Collaborative and proactive, with the ability to work both in the team and independently. * Learning mindset: open to learning from colleagues, stakeholders, and users. **Benefits** * **Extra wellbeing days** on top of your annual leave allowance * **Up to 3 paid volunteering days** each year * **24/7 confidential Employee Assistance Programme** \- wellbeing, mental health, legal \& financial support * **Learning \& development support** via the Frontiers Learning Hub * **A locally relevant benefits package aligned to your country** \- e.g. healthcare and pension/retirement provision, where applicable * **Collaboration\-led, office\-first culture \-** we prioritise in\-person teamwork, with role\-appropriate adjustments when needed, in line with company policy * **International teams \-** a diverse, global culture and a strong peer\-learning environment ***Equal opportunity statement*** *Frontiers actively embraces diversity and is a safe and welcoming workplace. Recruitment is free from discrimination – including based on race, national or ethnic origin, age, religion, disability, sex, gender identity or sexual orientation. With employees from more than 50 different nations, our diversity creates vibrant teams and constantly challenges us to appreciate multiple perspectives.*