We are seeking a Restaurant Director responsible for leading, coordinating, and elevating the customer’s gastronomic experience to the highest level of excellence—ensuring impeccable service through leadership of the front-of-house team, meticulous attention to detail, and creation of memorable experiences. The primary objective of this position is to maintain and reinforce the restaurant’s three Michelin stars by delivering flawless front-of-house service that guarantees consistent excellence in every service, exceeds customer expectations, and fosters loyalty through personalized, elegant treatment. Additionally, the Restaurant Director must develop a highly professional, cohesive, and committed front-of-house team and ensure effective coordination between front-of-house and kitchen to guarantee fluidity, precision, and coherence across the entire guest experience. Key responsibilities: * Lead, train, and motivate the front-of-house team, establishing clear workflows. * Evaluate team performance and foster a culture of excellence, respect, and continuous improvement. * Ensure personalized, elegant, and seamless service from welcome to farewell. * Supervise service for VIP guests, gastronomic critics, and specialized press. * Anticipate customer needs and manage expectations with discretion and sensitivity. * Resolve incidents or complaints immediately, professionally, and empathetically. * Ensure absolute consistency in the team’s communication regarding dishes, techniques, and culinary philosophy. * Serve as the strategic liaison between front-of-house and kitchen, ensuring smooth communication on timing, allergens, preferences, and last-minute changes. * Monitor standards of protocol, etiquette, and body language. * Guarantee adherence to service timing. * Supervise reservations, table assignments, and optimal dining room rotation. * Ensure the dining room is in perfect condition (lighting, acoustics, cleanliness, and temperature). * Supervise high-level wine and beverage service. * Conduct ongoing audits of service quality. * Analyze customer and critic feedback to drive continuous improvement. Requirements: * Native or near-native proficiency in Spanish and English; knowledge of additional languages is a plus. * Prior experience in high-end gastronomic restaurants. * Exceptional attention to detail, strong leadership abilities, and outstanding communication skills. If you are passionate about excellence in hospitality, motivated by doing things well, and enjoy leading teams with discernment, elegance, and a service-oriented vocation, this is your place—we’re waiting for you!