Job Summary: We are looking for a customer service professional with experience in tourism, persuasive and negotiation skills, to join a dynamic company expanding internationally. Key Highlights: 1. Be part of a dynamic company expanding internationally 2. Scale-up environment and awarded Best Startup in Spain 3. Teamwork skills and fast learning ability **About the Job** * If you come from the Tourism Industry * If you have client management skills * If you are a persuasive person with negotiation ability * If you want to be part of a dynamic company expanding internationally * With a scale-up environment * Awarded Best Startup across all sectors in Spain by the Ministry of Industry in 2016 * Ranked #20 in the Spanish FT1000 2021 ranking (where the Financial Times lists Europe’s 1000 fastest-growing companies) * Ranked #14 in HappyIndex®AtWork | Spain 2023, measuring employee satisfaction with the company and workplace * Present in over 40 countries * Main responsibilities include phone and email support to our operator users regarding use of the website, search engines, and system tools **Responsibilities:** * Phone and email support to our operator users regarding use of the website, search engines, and system tools * Back-office tasks such as website configuration, mapping, and error debugging **Requirements:** * Excellent spoken and written English is mandatory * Additional languages are valued * Person comfortable using new technologies and capable of fast learning * Teamwork skills * Strong communication and writing skills * Organized and planning-oriented individual **What We Offer:** * Annual distribution of 20% of company profits * Fresh fruit, snacks in the office, and lunch Monday through Friday included * Great working environment * Continuous training * Full-time schedule Monday through Friday plus 1 Saturday per month (compensated with a day off or extra pay) * 4 weeks of remote work per year * Employment type: Full-time * Salary: Starting from 20,000.00 eur per month (estimated) * Study support * Permanent contract **Workplace: On-site position at our offices in Palma de Mallorca** Employment type: Full-time Salary: Starting from 20,000.00 eur per month (estimated) Schedule: * On-call * Daytime * Monday to Friday * 8-hour shift Benefits: * Study support * Option for permanent contract Compensation types: * Annual bonus Workplace: On-site Employment type: Full-time Salary: Starting from 20,000.00€ per year Benefits: * Professional development support * Meals provided at the company * Option for permanent contract Work location: On-site