Position Summary: Management and administration of IT applications and services, with a focus on the Microsoft ecosystem and technological security. Key Highlights: 1. Microsoft 365, Intune, and Azure administration 2. Security monitoring and management with Microsoft Sentinel 3. User support and collaboration in digital innovation **Workplace**: *Calle Sancho Dávila 20, 28028, Madrid* **Program**: *Applications and Solutions Area* **Working Hours**: *38.25 hours per week, Monday to Friday* **Gross Monthly Salary**: *1933.28* *€ (14 payments)* **Gross Annual Salary**: *27065.89 €* **Contract Type**: *Substitution* **Start Date**: *Immediate* **Probation Period**: *2 months* **Hierarchical Reporting Line**: *IT Area Manager* **Functional Reporting Line**: *User Support and Maintenance Manager* **POSITION MISSION** The incumbent will be responsible for managing and administering the organization’s IT applications and services—particularly platforms and tools within the Microsoft ecosystem (Microsoft 365 admin center, Microsoft Defender, Intune, and Azure portal)—including configuring security policies, implementing automation within these platforms, and managing identities and access. Additionally, the incumbent will participate in monitoring and managing the technological environment’s security using tools such as Microsoft Sentinel. The incumbent will also ensure proper use of these tools by Provivienda staff and, when necessary, manage incidents related to microcomputing and user support. **FUNCTIONAL DESCRIPTION (NON-EXHAUSTIVE)** * Administration and management of the Microsoft 365 platform and its associated services. * Management and administration of corporate devices using Microsoft 365 endpoint management tools—especially Microsoft Intune and Windows Autopilot—including configuration, deployment, and maintenance. * User support in incident resolution, providing remote and, where necessary, on-site assistance. * Communication and coordination with technology vendors regarding procurement, maintenance, and management of IT equipment and services. * Coordination with various organizational departments to ensure proper functioning and appropriate utilization of technological resources. * Development, maintenance, and updating of technical documentation, as well as user manuals and usage guides. * Implementation and oversight of security policies within the Microsoft 365 environment—including tools such as Microsoft Defender and other corporate environment protection solutions. * Development and implementation of continuous cybersecurity training and awareness programs for all staff. * Monitoring and analysis of security events using Microsoft environment monitoring tools—especially Microsoft Sentinel—to support early incident detection, alert investigation, and continuous improvement of the organization’s security posture. * Collaboration in monitoring and continuously improving the organization’s technological environment security. * Identification of opportunities for automating processes and tasks within the organization’s technological environment, contributing to improved efficiency and resource optimization. * Any other duties analogous to those above, as assigned by organizational management. * Basic programming language knowledge. **BENEFITS** * Flexible start and end times. * Partial telework. * For full annual working hours: 60 hours of flexible time. * 23 working days of vacation. * Opportunities for work–life balance. * Opportunities for career and professional development. * Laptop and smartphone with access to the M365 environment. * Participation in social innovation, digital transformation, and agility initiatives. ### **Minimum Requirements** **ACADEMIC QUALIFICATIONS** * University degree in Computer Engineering or equivalent; OR higher vocational training qualification complemented by two years of professional experience in similar positions and/or specialized training. **PROFESSIONAL EXPERIENCE:** * Experience in user support. Minimum one year of experience in IT projects. * **PREFERRED QUALIFICATIONS**: * Cybersecurity certifications: CCISO, CISM, or CISSP. * Knowledge of or experience with the Spanish National Security Scheme (ENS). * Practical experience managing complex security incidents and direct interaction with clients, auditors, and multiple regulatory authorities (e.g., AEPD, CCN-CERT). * Practical experience coordinating with other company departments in managing security incidents. * Experience with security tools: SIEM, NGFW, WAF, IDS/IPS, EDR, and vulnerability analysis. * Experience in process automation and continuous improvement of security operations. * Ability to effectively lead teams during security crises. * Ability to align security objectives with business goals and proactively manage risks. **COMPETENCIES**: * Rigor, efficiency, and quality. * Proactive and solution-oriented mindset. * Collaborative attitude