Billing Administrator

Description

Job Summary: You will join the administrative department to manage service billing, ensuring data reliability and customer service. Key Points: 1. Manages the billing process and ensures data reliability. 2. Provides customer support in case of billing incidents. 3. Proposes improvements to optimize processes and reduce errors. **Description:** ---------------- **What will be your mission?** You will join the administrative department with the objective of ensuring proper management of the billing process for services rendered, guaranteeing data reliability, timely and accurate invoice issuance, and appropriate customer support in case of any incidents. **Responsibilities:** * Registers and validates service delivery notes in the system, ensuring correct data allocation. * Issues invoices to customers, reviewing terms and information accuracy beforehand. * Monitors the billing process, identifying and resolving incidents. * Provides customer support regarding billing (inquiries, discrepancies, and complaints). * Coordinates with other departments (operations, administration, workshop, etc.) to gather required information. * Manages documentation and archives information related to billing. * Prepares basic reports and monitors area indicators. * Identifies and proposes process improvements to optimize efficiency and reduce errors. WORKING HOURS: Two possible schedules: 7:00 AM to 3:00 PM or 8:00 AM to 5:00 PM (1-hour lunch break) **Requirements:** --------------- * Education in Administration, Accounting, or related field. * Prior experience in billing or administrative functions. * Experience in managing delivery notes and interacting with customers. * Proficient use of ERP systems and billing software. * Basic knowledge of accounting and administrative processes. * Advanced proficiency in office applications.