Receptionist for a Hotel

Description

Job Summary: We are seeking a hotel receptionist in San Sebastián, responsible for guest service, check-in/check-out procedures, addressing inquiries, and serving as a liaison between departments to ensure pleasant stays. Key Highlights: 1. Being part of an established project in the hotel industry 2. Opportunities for development and advancement 3. A collaborative and dynamic work environment We require a receptionist for a hotel located in San Sebastián. Main responsibilities include full front-desk guest service, ensuring each guest enjoys a pleasant and memorable stay. This includes check\-in and check\-out processes, resolving questions or requests during their stay, and acting as a liaison with other departments to ensure seamless operations. The ideal candidate possesses strong organizational skills, clear and effective communication abilities, and the capability to resolve any unexpected issues that may arise. It is essential to maintain smooth and consistent communication with various hotel teams to maximize visitor satisfaction. This opportunity offers the chance to actively participate in an established project within the hotel industry, with prospects for development and advancement. Initiative and meticulous attention to detail—critical to maintaining high service quality standards—are highly valued. A work environment promoting collaboration and positive energy among all team members is encouraged. Temporary position with potential extension. Vocational training, a diploma, or a bachelor’s degree in Tourism. Other higher education qualifications are also considered. High level of spoken and written English. Knowledge of a second foreign language is an advantage. Intermediate proficiency in Microsoft Office and familiarity with hotel management software, preferably OPERA. Previous experience in customer service roles, preferably at a hotel front desk. Possession of a disability certificate (equal to or greater than 33%) is considered advantageous.