Description
Position Summary:
Support the development of strategies and project management to enhance the autonomy and well-being of beneficiaries, providing individual and group support.
Key Responsibilities:
1. Individual and/or group support for service users
2. Design of social and socio-labour intervention pathways
3. Conflict prevention and resolution, and intercultural mediation
DESCRIPTION
**Position Objective**
Support the development of the strategy and operational lines of the Programme Directorate, through the management of intervention projects, in order to strengthen the autonomy, dignity and well-being of programme beneficiaries, under the supervision of the Territorial Area Manager.
**Main Responsibilities**
* Provide individual and/or group support to service users within the framework of quality systems and area strategy.
* Provide information about SAPIT, as well as guidance on possible alternatives based on the individual’s situation.
* Conduct appropriate assessment of eligibility criteria for participation in SAPIT for supported individuals, as well as identification of the most suitable resource for referral.
* Design and support social and socio-labour intervention pathways jointly with programme participants.
* Identify and diagnose potential situations of vulnerability among migrants and specific reception needs.
* Prepare all necessary reports for pathway implementation within the scope of responsibilities: follow-up reports, admission reports, proposals for extension of stay at reception centres, transfer reports, mandatory/protective discharge reports, referrals to second-phase services or external entities, economic aid management reports, etc.
* Carry out referrals to external Organisation services.
* Manage and organise transfers of programme beneficiaries, if required.
* Accompany and conduct home visits with programme participants.
* Carry out necessary procedures for health prevention/treatment, municipal registration (empadronamiento), school enrolment of minors and their access to socio-educational resources.
* Design and monitor effective management of leisure and free-time activities for service users.
* Directly provide language training to programme beneficiaries when required.
* Continuously assess language acquisition processes (design/administer level tests, review content delivered by contracted providers, organise groups and schedules, attendance sheets, logistical arrangements for venues, etc.) when required.
* Support housing search as a cornerstone of social inclusion, and monitor housing conditions of service users.
* Design and implement pre-vocational and vocational training actions, as well as related materials and methodologies, to improve employability of participants when required.
* Support the manager in organising, validating, justifying and applying quality and continuous professional and research evaluation systems, aimed at reorienting practice and continuously improving intervention models.
* Prepare reports, statistical reports and technical justifications for area programmes.
* Facilitate conflict prevention and resolution, and intercultural mediation.
* Assess, manage, monitor and justify economic aid, where applicable.
* Accompany and support volunteers assigned to various programme services.
* Maintain relations with suppliers and supervise contracted services, if required.
* Register data in the SIRIA database, CEARNET Organisation databases and any other databases dependent on programme management.
REQUIREMENTS
**Education/Knowledge**
* University degree in Social Work
* Professional registration (Colegiación)
* Specific training in areas related to asylum, migration, social/socio-labour intervention, employment orientation, business management, entrepreneurship and social economy.
* Demonstrable training and experience in project management cycle based on logical framework approach, including project formulation, management and justification.
* IT skills: knowledge of statistical software, database management and Microsoft Office suite.
* Training in gender equality.
Languages: French and/or English C1
*
**Experience**
* Minimum 3 years’ experience in reception and social intervention in the field of migrants and/or refugees.
* Minimum 3 years’ experience in development and implementation of individualised labour insertion and social inclusion pathways, preferably for groups at risk of exclusion and refugees/migrants.
* Experience in using the SIRIA (MISSM) tool.
* 3 years’ experience working with highly vulnerable individuals and/or those at risk of exclusion, preferably refugees/migrants.
Minimum 3 years’ experience in managing and processing economic aid for individuals in socially difficult circumstances.
*
**Professional Competencies**
* Commitment
* Adaptability to change
* Teamwork
* Planning and organisation
* Analytical capacity
* Negotiation and mediation skills
* Interpersonal and communication skills
* Resilience
**Desirable**
* Prior involvement with CEAR as a volunteer or staff member.
* Disability certificate equal to or greater than 33 %
* Training in Gender Equality.
* Master’s or postgraduate degree in fields related to asylum and migration or social services.
* Knowledge of local social resources.
* Experience working with migrants and/or refugees and/or in international cooperation.
* Experience implementing and maintaining quality procedures.
* Experience managing and justifying publicly funded programmes (national and international), preferably those financed by European funds (FAMI, FSE, etc.) and private entities.
* Experience working in the third sector.
Language: Arabic and/or Russian.
*
**Offered**
* Immediate incorporation
* Full-time position
* Working hours: Mon\-Fri 8:00\-15:00
* **Replacement contract**
* Remuneration according to salary scales and the Gipuzkoa Social Intervention Collective Agreement
* 31 working days of annual leave (pro-rated according to start date).
* Social Benefits under the CUIDA**(R)** Programme: a package of free or partially discounted services focused on physical well-being and emotional health (psychology sessions, physiotherapy, dental plan, nutritional counselling, among others), available to staff and beneficiaries.
* Workplace: Donostia
* Code: 052/251112019/26\_1892\_S\_00