Customer Service

Description

Job Summary: We are seeking customer service support in Pamplona, specialized in functional diversity and families, with administrative and communication responsibilities. Key Responsibilities: 1. Telephone and in-person customer service, including support for people with functional diversity. 2. Administrative management, billing, expense control, and scheduling. 3. Effective communication with companies and coordination of assistance. We are looking for a person to provide customer service support in Pamplona. Main duties will include telephone and in-person customer service, with specialization in cases involving functional diversity and family support. Responsibilities also cover monthly billing management, quarterly expense control, and scheduling for professionals. Additionally, the role involves processing documents, managing emails, and maintaining effective communication with companies to handle purchases and coordinate assistance for customers. A full-time position is offered. The standard working schedule is Monday to Thursday, from 8:00 to 16:00, and Friday from 8:00 to 14:30. During the Christmas, July, and August periods, the schedule will be Monday to Friday, from 8:00 to 15:00. **Professional Experience:** Less than one year **Education:** Social sciences, Social Integration, Social Work, Psychology, etc. * Friendly demeanor when interacting directly with people. * Training in administrative fields. * Organizational skills. * Communication skills. * Teamwork. * Empathy and courteous conduct.