Description
**Company Description** **Hello, Hallo, Hello! Do you want to be part of the team transforming the HoReCa (Hotel-Restaurant-Café) sector?**
If your answer is yes, keep reading — you’re in the right place. You’ve probably heard about us, or even know someone who works at Makro. Indeed, we are over 3,500 colleagues across Spain, but we’d like you to get to know us better. Makro is a subsidiary of the German METRO Group, whose mission is to elevate HoReCa distribution to its highest level by leveraging the advantages of digitalization, delivery services, and — above all — maintaining a relentless focus on the customer and the success of their business.
**Job Description**
We are currently seeking a **Sales and Operations Manager** to join our **Makro Oiartzun** team. Below are all the details about this role.
Your **mission**: you will **drive sales growth** and **profitability** of the store, and **lead** the commercial and operational team to **achieve established targets**.
Your key **responsibilities**:
* **Ensure implementation of commercial strategies** to increase market share.
* **Manage customer relationships**, offering tailored solutions.
* **Analyze sales and competitiveness data** to make strategic decisions.
* **Optimize operational processes** to improve efficiency and service quality.
* **Develop your team**, fostering a culture of excellence and customer orientation.
From an **organizational perspective**:
* You will report to the Area Manager.
* You will lead a team of 7 to 10 people.
**Requirements** **What are we looking for in you?**
* Bachelor’s degree in Business Administration and Management, Marketing, or a related field.
* Minimum 3 years’ experience managing commercial floors and teams.
* Leadership, negotiation, data analysis, results orientation, and management skills are highly valued.
* Knowledge of the HoReCa sector, sales management, and performance indicators is a plus.
**Additional Information** **What do we offer you?**
The opportunity to join an international company, a leader in wholesale distribution, committed to continuously contributing to the cultural and social life of the more than 30 countries where we operate.
Benefits include discounts at Makro, a 24/7 health consultation app, a food allowance, and an extra day off at Christmas; access to our flexible compensation plan; and much more.
Opportunities for continuous development through top-tier learning resources such as our MPower platform, the Gofluent language program, and our Goodhabitz catalog featuring numerous *masterclasses*.
Just as special moments are celebrated in bars and restaurants, at \#equipomakro we also celebrate special days throughout the year.
This position offers a **permanent full-time contract**.
**We are ONE METRO**
If everything you’ve read so far aligns with your professional expectations — wait, there’s more. At Makro, you’ll meet an authentic, inspiring, and passionate team dedicated to the HoReCa sector (of course!), where you can create and leave your mark. A team we call ‘ONE METRO’ — with whom we have fun, celebrate, progress, and win together. Only in this way can we truly make a difference and reach the top.
At Makro, we are committed to Gender Equality and pledge to uphold it throughout our recruitment processes.