We would be delighted to welcome you to the receptionist position at Citadines Ramblas Barcelona Aparthotel! As a receptionist, your role is to welcome guests and accompany them throughout their stay by meeting their needs and ensuring their comfort and safety. **In this position, you will be able to:** * Ensure a memorable welcome from the moment the guest arrives and throughout their entire stay, * Carry out check-in, check-out, billing and payment processing, * Manage reservations and ensure that specific requests are fulfilled, * Work closely with other departments within the residence. **To be our ideal candidate...** * You have excellent command of both Spanish and English, and ideally speak a third language (French, German, Portuguese, Chinese, Arabic, etc.). * You have experience in a similar position. * You have no experience in the hospitality industry, but possess strong hospitality awareness and excellent customer relations skills. * You are an organized, rigorous and dynamic individual. * You are proficient in computer tools. * You enjoy working as part of a team. * You are available to work morning, afternoon and night shifts. * You reside in Barcelona or its surrounding areas (accommodation is not provided). **Because you may not yet know us...** In short, The Ascott Limited is: * Singapore’s leading international lodging group. * A wide range of professional training courses. * A friendly and caring work environment. * Corporate events and a dynamic internal social network. * Employees of all ages and backgrounds. **Our benefits include...** * Meal vouchers. * Special rates for stays at our residences worldwide. * Exchange programs. * Geographic mobility and internal development (more than two-thirds of our Assistant Managers and Residence Managers are promoted internally). * A comprehensive induction program, as well as training tailored to your needs. **A few words about us** Citadines Ramblas Barcelona was named Spain’s Best Serviced Apartment in the World Travel Awards 2023! **For more information, visit our career social media channels...** * Instagram – Ascott Europe Careers * YouTube – Discover your career at Ascott * LinkedIn – The Ascott Limited Recruiter’s note Citadines Ramblas Barcelona was elected Spain’s Leading Serviced Apartments at the World Travel Awards 2023!