Hotel Receptionist

Description

Job Summary: HOVIMA Hotels is seeking receptionists to provide personalized and high-quality service to guests, serving as the first smile and support during their stay. Key Highlights: 1. Being part of a dynamic team in the hospitality industry 2. Providing close, personalized, and high-quality customer service 3. Stable employment contract and opportunities for growth Are you passionate about customer interaction and eager to join a **dynamic team in the hospitality industry**? At **HOVIMA Hotels**, we are looking for **professional and committed receptionists** to deliver close, personalized, and high-quality service to our guests. **Your Mission** Be the first smile our customers see upon arrival and the support they need throughout their stay: * Handling **check-in / check-out** and reservation management. * Processing payments, upselling, and coordinating with other departments. * Resolving issues with empathy and professionalism. * Availability for **rotating shifts** (including night shifts when necessary). **Requirements** * Higher Vocational Training Diploma in **Tourist Accommodation Management** or equivalent. * **Fluent English and Spanish** (additional languages are an asset). * Proficiency in **hotel management software**. * Minimum **1 year** of experience in hotel front desk operations. Training in customer service, protocol, and upselling techniques will be valued. **What We Offer** * A stable contract and integration into a solid company. * Continuous training and opportunities for growth. * A professional, dynamic, and supportive work environment. Employment Type: Full-time, Permanent Contract Work Location: On-site