Job Summary: We are seeking a Consultant to ensure the adoption and activation of technological solutions in hotels, training users and generating value for the client. Key Highlights: 1. Continuous improvement and collaborative work as drivers of growth 2. Accompaniment in the adoption of technological solutions 3. Professional development in a consulting environment **Location:** Gran Canaria / Tenerife (hybrid model). **Apply:** https://www.noray.com/noray/nuestro\-equipo/\#form **About Noray** **Noray – Canarian IT Consultants, S.A.** is a technology company with a strong track record in developing and implementing management solutions, specialized in the hotel and tourism sector. Through **Noray Htl**, we develop proprietary technology-based solutions built on **Microsoft**, supported by our status as **Microsoft partners**, helping our clients optimize their processes and daily operations. At **Noray**, we believe in **continuous improvement**, **collaborative work**, and **people development** as drivers of growth. Consulting is a strategic pillar of the company and a key element in transforming technology into real value for our clients. **JOB MISSION** A **Consultant at Noray** ensures the correct **adoption and activation** of the company’s technological solutions in hotels, through an integration process that is **efficient, personalized, and aligned with each client’s specific needs**. The Consultant will also be responsible for **training end users**, ensuring maximum utilization of the tools and functionalities offered, delivering **high-quality service**, and generating **real and measurable value** for the client. **OPERATIONAL FUNCTIONS AND RESPONSIBILITIES** * Analyze **client needs** and adapt the technological solution to their operational and functional requirements. * Ensure **correct product activation**, guaranteeing adherence to timelines, quality, and defined standards. * **Configure and customize the software** according to each client’s characteristics and processes. * Deliver **end-user training**, and develop and maintain instructional and support materials. * Provide **post-activation support**, managing incidents and accompanying the client during the initial usage phase. * Maintain a **fluid and close relationship with the client**, collecting feedback for continuous service and product improvement. * Propose and participate in the **improvement of internal processes** related to activation, training, and client accompaniment. **REQUIREMENTS AND KEY COMPETENCIES** * Prior experience in **technology consulting**, software implementation, or activation projects. * **MB-800 certification.** * Ability to **analyze and understand business processes**, especially in hotel environments (highly valued). * Strong customer orientation, service quality focus, and results-driven mindset. * Strong **communication and end-user training skills**. * Organizational ability, autonomy, and time management skills. * Functional knowledge of management solutions (Microsoft environment preferred). * Proactive, collaborative attitude oriented toward continuous improvement. **WHAT DO WE OFFER AT NORAY?** Join a well-established technology company with a strong focus on consulting and professional development. **Benefits and Conditions** At Noray, we champion **flexibility, work-life balance, and professional growth**: **Flexibility and Work-Life Balance** * **Remote work 4 days per week.** * **1 day on-site** in **Tenerife** or **Gran Canaria**, depending on your place of residence. * **Flexible working hours**, enabling better daily scheduling. * **Three months per year of intensive working hours (35 hours).** * **Birthday leave day**, in addition to your vacation days. * **Two weeks per year of 100% remote work**, complementary to the standard hybrid model. **Development and Recognition** * **Scholarships for official Microsoft certifications.** * **Individual performance-based incentives and/or recognition.** **Well-being and Stability** * **100% salary supplement** during temporary disability due to common contingencies. * **Private health insurance**, provided through the flexible compensation system. * A stable, collaborative, and continuously improving work environment. **ARE YOU INTERESTED?** If you are motivated to work directly with clients, support them in adopting technological solutions, and join a company where consulting delivers real value, **we want to meet you**. **Apply for this position and join Noray** https://www.noray.com/noray/nuestro\-equipo/\#form Employment Type: Full-time, Permanent Contract Work Location: Hybrid remote work in Las Palmas de Gran Canaria, Las Palmas province