**B2C Internships** ====================== **Join Wild Balance as a B2C Intern** ------------------------------------------------ **Our Purpose:** ---------------------- If you’ve made it this far, you’re probably looking for something more than just an ordinary job. A space where you’ll nurture your personal and professional growth—by taking on new challenges and stepping outside your comfort zone. At **Wild Balance**, we don’t sell pet food: we **create well-being**, **build bonds**, and **work with purpose**. We’re a brand with a clear vision and distinctive character, revolutionizing pet nutrition. Our goal is to reach as many homes as possible, promoting healthier lives for our furry friends. Moreover, we don’t believe in the conventional. We bet on real talent, authenticity, and the drive to make a positive impact on pets and the people around us. If this resonates with you… keep reading. **What will you do on a day-to-day basis?** ------------------------------- * You’ll support **incident management**, including logging incidents, tracking them, and coordinating their resolution with relevant teams. * You’ll collaborate on **refunds, replacements, and reshipments**, ensuring agile and efficient customer service. * You’ll keep **orders and related information updated** in our systems. * You’ll be responsible for **managing shipping labels** and associated documentation via carrier platforms. * You’ll provide **administrative support to the team**, assisting with documentation, databases, and task tracking. * You’ll serve as **direct support for the Customer Service department**. **What will make you thrive at Wild Balance?** ------------------------------------------ * Currently pursuing university or vocational studies in Administration, Logistics, Commerce, Marketing, or related fields. * Organizational skills, attention to detail, and ability to manage multiple tasks simultaneously. * Ability to communicate clearly, patiently, and enthusiastically—strong communication skills and customer orientation. * Interpersonal skills and willingness to assist customers with questions and issues. * Proficiency with computer tools, especially Excel. * Experience: Not mandatory, but prior experience in customer service, back-office, or commercial administration is valued. * Requirement: Residence in Valencia. * Mandatory eligibility to sign a training agreement with your educational institution. * Passion for the animal world. If you have a dog or a cat, we’d love to meet them! **Why join our team?** ------------------------------------- * Paid internships. * Flexible hours, part-time schedule, and on-site work mode. * Ongoing training and professional development. * Employee discount. If you see yourself becoming **part of the family** and meet the requirements, we’d **love to meet you**! Or perhaps you know someone who’s a perfect fit? Share this opportunity! To learn a bit more about our culture, visit us on Instagram, LinkedIn, TikTok, and our website. **Details** ------------ **Location**: Albal **Contract Type**: Internship **Work Schedule**: Part-time Share this job posting At **Wild Balance**, we value diversity and equal opportunities for all. We believe inclusion is essential to fostering innovation and creating an enriching workplace for everyone.