Job Summary: Coordination, monitoring, technical development, and implementation of the “Homes for Autonomy” Service – Lot 2: Housing First for women victims of gender-based violence. Key Highlights: 1. Flexible working hours for arrival and departure. 2. Career advancement and professional development opportunities. 3. Participation in social innovation and digital transformation initiatives. **Workplace**: *Calle Sancho Dávila 20, 28028, Madrid* **Program**: *Homes for Autonomy: Homeless women victims of gender-based violence.* **Professional Group:** *1* **Working Hours**: *38.25 hours per week, Monday to Friday* **Gross Monthly Salary:** *1933.28 € (14 payments) \+ Framework Supplement 343.78 € (12 payments) \+ Full Dedication Supplement 225.55 €* **Gross Annual Salary:** *33897.84 €* **Contract Type:** *Indefinite-term contract* **Start Date:** *Immediate* **Probation Period:** *6 months* **Hierarchical Reporting:** *National Housing First Directorate* **Functional Reporting:** *Technical Manager, Homelessness Area* **JOB MISSION** Coordination, monitoring, technical development, and implementation of the “Homes for Autonomy” Service – Lot 2: Housing First for women victims of gender-based violence. Support strategic service and organizational development by coordinating service delivery and leading methodological development proposals, procedures, and tools. **FUNCTIONAL DESCRIPTION (NON-EXHAUSTIVE):** * Overall program coordination, supervising, organizing, and assigning individual or group responsibilities to the team of professionals implementing the project, based on required intervention intensity, reference professional profile, and each person’s needs. * Liaison with the Madrid City Council Department responsible for homelessness prevention and support for homeless people, the Municipal Housing and Land Company (EMVS), and all Municipal Social Services, building alliances with basic and specialized networks supporting homeless individuals. * Attendance at all meetings organized by the Madrid City Council Department responsible for homelessness prevention and support for homeless people within the Municipal Network for Support to Homeless People. * Coordination with follow-up and assessment professionals regarding the operation of housing resources launched under the corresponding lot and concerning personal processes unfolding therein. * Resolution of program management incidents, particularly those related to housing management, including supervision and coordination of professionals conducting follow-up activities. * Acting as mediator in conflicts between neighbors and program participants. * Implementation of all necessary actions to facilitate participants’ access to autonomous housing—whether managed by AGEVISMA, EMVS, or sourced from the open market. * Review and supervision of quarterly evaluation reports submitted to the Madrid City Council Department responsible for homelessness prevention and support for homeless people, detailing progress of interventions for each person residing in program housing. * Preparation and submission of the annual report to the Madrid City Council Department responsible for homelessness prevention and support for homeless people. Additionally, provision of any data or information requested by this Department. **BENEFITS** * Flexible working hours for arrival and departure. * Partial remote work. * For full annual working hours: 60 hours of discretionary time. * 23 working days of vacation. * Opportunities for work–life balance. * Career advancement and professional development opportunities. * Laptop and smartphone with access to the M365 environment. * Participation in social innovation, digital transformation, and agility initiatives. ### **Minimum Requirements** **ACADEMIC QUALIFICATIONS** * Bachelor’s, licentiate, or diploma degree in Social Sciences (e.g., Education, Social Work, Psychology, Sociology). **COMPLEMENTARY TRAINING** * Minimum 300 hours of training in support for women victims of gender-based violence. * Minimum 50 hours of training in helping relationships, case management methodology, harm reduction, addictions, mental health, crisis intervention, and gender perspective. **PROFESSIONAL EXPERIENCE** * Minimum two years’ experience coordinating teams in accommodation services. * Minimum two years’ experience in accommodation services for people experiencing homelessness. * Experience in mediation and housing-centered accompaniment for people facing severe residential exclusion. **OTHER REQUIREMENTS** * Certification as Director of Social Services Centers and registration with the Community of Madrid. * Demonstrable competencies and knowledge in helping relationships, case management methodology, harm reduction, addictions, mental health, crisis intervention, and gender perspective, supported by one year’s experience in similar roles. * Advanced user-level computer skills (Microsoft Office) and CRM/database management proficiency. * Possession of a Negative Certificate for Sexual Offenses. **PREFERRED QUALIFICATIONS** * Familiarity with Madrid’s network of services for homeless people. * Familiarity with Madrid’s network of services for women victims of violence. * Familiarity with social services, addiction, and mental health networks. * Knowledge of the Urban Leasing Act (LAU) and Horizontal Property Law. * Valid driver’s license and personal vehicle. Proficiency in additional languages. * Experience with agile methodologies. **COMPETENCIES** Generic * Commitment to the organization and strategic vision * Rigor, efficiency, and quality * Flexibility and adaptability to change * Organizational capacity * Proactive and problem-solving attitude Executive * Inspirational leadership * Results orientation * Collaborative attitude