HOTEL RECEPTIONIST

Description

Job Summary: We are seeking a hotel receptionist to manage guest check-ins and check-outs, documentation, billing, telephone inquiries and reservations, as well as hotel-related incidents. Key Responsibilities: 1. Comprehensive management of hotel front desk operations 2. Customer service and information provision 3. Reservation and incident management A company located in Castelldefels is seeking an experienced hotel receptionist for its Program for the Employment of People in Situations of Vulnerability. Mandatory requirements: Training in hotel management; language skills (English, Catalan, and Spanish); German and French are desirable; proficiency in hotel management systems and user-level office software. An indefinite-term contract is offered with a salary of €1576.49. Working hours: Rotating shifts — Monday to Friday, 09:00–18:00 (including statutory breaks), plus two rotating days off. Process guest check-ins and check-outs, providing necessary information. Handle guest documentation, billing, and cash register control. Answer telephone calls and provide information. Manage hotel reservations. Report and coordinate hotel incidents with the relevant department. * Minimum 6 months of experience as a Hotel Receptionist * Spanish (Intermediate spoken, Intermediate written) * English (Intermediate spoken, Intermediate written) * Catalan (Intermediate spoken, Intermediate written) * Indefinite-term employment contract * Full-time position * Gross monthly salary: €1576