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Host/ess - Marbella
Indeed
Full-time
Onsite
No experience limit
No degree limit
Av. Severo Ochoa, 1a, 29603 Marbella, Málaga, Spain
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Description

Surrounded by botanical gardens and located in the heart of Marbella’s Golden Mile, the legendary Marbella Club was founded in 1954 as a Mediterranean retreat created by Prince Alfonso von Hohenlohe. Today, as part of The Leading Hotels of the World, we continue his legacy and foster a culture rooted in authenticity, excellence, and attention to detail, creating memorable experiences for our guests. The position outlined below is a key part of our team and contributes to maintaining and elevating the quality standards that have defined Marbella Club for over 70 years. * **Key Responsibilities:** + Greet, recognize, and attend to guests in accordance with the company’s excellence standards. + Manage restaurant reservations and seating, ensuring maximum efficiency and confirming guest attendance. + Provide detailed menu information, resolve queries, and offer personalized recommendations. + Handle telephone calls and correspondence professionally, ensuring responses are delivered within established timeframes. + Promote the hotel’s food and beverage outlets through attentive, detail-oriented service. + Collaborate with the Food & Beverage team on departmental strategy and goal achievement. + Ensure compliance with the hotel’s quality, safety, and service standards.**Professional Profile:** + Dynamic, solution-oriented, and service-focused. + Excellent communication skills, empathy, and attention to detail. + Ability to work under pressure, multitask, and maintain a high level of organization. + Strong commitment to excellence, integrity, and teamwork.**Requirements:** + Minimum education: High school diploma. + Experience: Minimum 2 years in hospitality. + Languages: Spanish and English (minimum B2 level); a third language is a plus. + Knowledge of hotel management systems and service protocols. + Availability and flexibility to adapt to the hotel’s operational needs.

Source:  indeed View original post
David Muñoz
Indeed · HR

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