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Job Summary: We are seeking a receptionist to provide direct customer service, manage check-ins, check-outs and reservations, provide tourist information, and resolve incidents. Key Responsibilities: 1. Direct customer service and management of check-ins and check-outs. 2. Reservation management and provision of tourist information. 3. Incident resolution. We are looking for a hotel receptionist for a hotel located in the center of Gijón, Asturias. Main duties include providing direct customer service at the front desk, managing guest arrivals and departures both in person and by phone. The role also involves reservation management, providing tourist information to guests, and resolving any incidents that may arise. Previous experience in a similar position is required, along with proficiency in the Fortune hotel management software and an intermediate level of English. This is a substitution contract covering a leave of absence, with an approximate duration of 3 years, full-time hours on rotating shifts (morning, afternoon, and night). Remuneration will comply with the Hospitality Collective Agreement of the Principality of Asturias.
