Position Summary: TIGLOO is seeking an INFO NL Technician to provide functional and operational support for the corporate ERP BAAN/Infor LN within an industrial environment, managing incidents, configuration, and team coordination. Key Highlights: 1. Functional and operational support for ERP BAAN/Infor LN in an industrial environment. 2. User support and resolution of incidents in key modules. 3. Coordination with technical teams and external vendors. At **TIGLOO**, we continue growing and are looking to hire an **INFO NL Technician** to provide functional and operational support for the corporate ERP in an industrial environment. Your mission will be to provide user support, resolve incidents, perform basic configuration, and coordinate with technical teams to ensure the proper functioning of business processes supported by BAAN. **What will you do on a daily basis?** * Handling and resolving functional incidents in BAAN / Infor LN modules such as procurement, logistics, production, or finance. * Analyzing data errors, validating transactions, and supporting users. * Performing basic ERP configuration and functional maintenance. * Managing users, permissions, and roles within BAAN. * Documenting procedures and user instructions. * Coordinating with external vendors on enhancements and developments. * Supporting users during closings, inventories, or other key operational processes. * Supporting testing (UAT) prior to deployments. **Your Profile** * Prior experience in functional support for BAAN or Infor LN. * Knowledge of business processes in industrial environments (logistics, production, procurement, or finance). * Ability to diagnose issues and translate user needs into functional requirements. * Strong communication, analytical, and cross-functional teamwork skills.